M J Kloss Painters & Decorators Ltd, New Malden

9 Reviews
M J Kloss Painters & Decorators Ltd
8 Seaforth Avenue
KT3 6JP New Malden
Greater London England
020 8949 2553
020 8949 8210
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Verified Listing, updated 3 months ago

Description

The first couple of years, starting from 1975, found me running my company (which was little more than me, a desk and a phone) from home before setting up in a small office in North West London.

From the beginning I specialised in domestic decorating and only got into commercial decorating quite some time after. The years of being in people's homes have taught me many things. Not least that my customers want: cleanliness, pleasantness, reliability and a nice professional finish that will last. Of course we concentrate on just that and like to think we do it well.


Keywords:
Decorating Services, Domestic Decorating, Interior Painter, Exterior Painters
Service Areas
All SW, Tw, Kt, Sm, Nw, N and SE post codes.
Available payment methods
  • Bank transfer
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Reviews

14 November 2016

We had our house painted inside and out. I would NEVER use them again unless I wanted a bridge painting for 50% of their quoted price! Poor standard of finish by "Jobbing painters" and certainly NOT 'Craftsmen'. Personally the lads were polite & helpful, but the standard of work was generally below standard. ~ Their Manager claimed upon review that they had 'under quoted for the Job', which was complete nonsense; and if I wished for a higher quality of preparation etc (NONE of the paintwork was washed prior to painting!!!!), we should have been paying on a daily basis, rather than their quoted price. AVOID THESE PEOPLE LIKE THE PLAGUE. (Note that this web site does not permit 'zero' stars.

more than 6 months ago

I recently had the exterior of my house painted by MJKloss and was very happy with the accurate quotation, efficient management and quiet, tidy and hard working painters - they brought their own vacuum cleaner and coffee and even washed up the cups! I am satisfied with the end result which did not go over their estimate and the manager emphasised that I should feel free to call them back if I found anything amiss as they stand by their two year guarantee.

Decorating

more than 6 months ago

Very difficult wallpapering was done to a very high standard. Supervisor followed up at each stage of the job through to my complete satisfaction.

Decorating of my house

more than 6 months ago

I love power of internet, but it's a shame, that i used this company. i dind't check what people are saying about mj kloss. I though - they are on the market over 30 years and i have flyers so many years = it's showing good thing. it was wrong thinking. 2 Painters didn't speak english at all. Then M*** arrived and explaned me everything. Painters are working as sub-contractors. they have only few guys fully employed. All the work undertaken by this company is given to painters "as pricework". This is explaining why all the jobs are getting rush, unfinish and really badly done. Painters are not getting more than £80 pounds from the price a day. M*** offer me that he can work in my house for cash, and he is getting "green light" from his manager E**** F*********. Two painters were working For M***, NOT for m* k****!!! All the work was done really badly, and i was unhappy with the result. Manager E**** rang me and told me that this is the finish i can expect for this price!!! i paid nearly 260 pounds a day for a decoration work!!!! Finaly discover yesterday, that wallpaper is upside down :( Now i have to find someone else to do this work once again.
Comment

by more than 6 months ago

My name is Adam Kloss and I deal with the quality control at Kloss Decorators. If there are any problems please make them known to me and I will deal with them as a matter of urgency. We do our best to keep all our customers happy and provide a stellar service but if there is anyone who does not feel this way then please do contact me. adam@mjkloss.co.uk
Comment

by more than 6 months ago

Furthermore in response to the negative comments. I have have looked into this situation and I cannot find any evidence of this happening. We do not charge £260 a day and we certainly do not hang wallpaper upside down. All our decorators are fully trained workman of at least 10 years experiance and do regular work for us over a number of years. I accept mistakes do happen and that is why I am here. Please contact me if you have anything you are not happy about it and we will put it right.

Kloss decorators

more than 6 months ago

What a let down. Quote agreed for wallpapering landing and stairs, booked for 2 week's time and on day of job I let in the decorators and left for work. Had a phone call 30 minutes later with the decorator telling me his boss (M.) said it needs skimming and cant be papered (one crack in a small area of flat so to cancel whole job unnessesary.) Ive made several calls and texts to M.'s mobile and no answer. Appauling customer service, I will never recommend them and have been badly let down as supposed to move in after weekend and now not enough time to get another company for the job.
#terrible kloss earlsfield
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