Disgusting staff very rude and unhelpful. Callee me a liar when an employment visa was requested as they did not understand my job!! Uneducated !! Indian people should not have these people representing them at a consular.
My experience was different . I really had a great support from staff , went to apply for emergency visa . As I have heard a lot of bad experiences from my friends and relatives I was bit anxious . But to be honest , atmosphere have changed a lot . Big Security guy in downstairs was really helpful . For emergency visa We went to counter 3 , it wasn't busy only few people in the que . It was a young guy in the counter. He was very helpful , polite & happy person . While I was waiting for my visa , I noticed some staffs in other counters were very arrogant , was literally shouting to people for not providing sufficient documents . I felt so bad for those people . Lady's in the passport counter was good . Very polite . Guy in the Oci counter was arrogant ( dark & middle aged with suite ) . I noticed that he was shouting to each and every applicants in very rude way . U should not keep this kind of staffs . Even his english speaking was very funny . Not at all professional & uneducated person . Lady staff in OCI was serving good I felt .
0 rating! They are a disgrace. Should be replaced by more helpful staff. Their website is informative and unhelpful and all over the place. Staff are rude, unhelpful, and a complete disgrace to our Asian community. I was speaking to some English people who were visiting our Country for 1st time and were excited, but hated their experience at the visa center. I felt ashamed!!! Come Modi, Pl sort these visa centres out in UK.
Worst service I ever faced in my life. i'm giving 1 rating since there is no option for 0 rating.
I applied for the passport renewal in CGI Birmingham by using postal application. I sent my passport Biometric card, supporting documents, return envelope along with my initial application. But I got call from then said I didn’t send my return envelope . I sent another return envelope to CGI Birmingham. Finally you have used initial return envelope to return my passport and other documents But my visa(BRP card) is missed. They are not ready to agree that they have missed.
As per their website passport renewal process is one month time but they took 85 days time to get my documents(without Biometric card) back.
0 rating Really frustrating as there is no help or guidance for which documents needed specially with people who have different scenario. No one is prepare to listen on counter. When asked questions very rude reply. No help at all