Fc Software Ltd - Products - FC CRM - Option 1

FC CRM - Option 1

Web hosted and available anywhere in the world - all you need is an internet connection 99.99% Guaranteed up time Real time, securely encrypted data YOU OWN THE DATA - many other CRM providers on hosted platforms make it almost impossible for you to get your data back out. Not us, you own your data and so you can have it any time you wish. Advanced reporting facilities allow you to view your staffs efficiency as well as reports on your clients activities Advanced search available throughout the site enabling you to find the data you want immediately Standard users default to viewing their data only enabling them to focus on their clients and leads Listing pages for companies and contacts with advanced filtering options allowing you to view only the leads and clients your interested in Export client data to outlook from directly within the site Assign multiple contacts per company and create reporting chains of who reports to who Set primary contacts for companies allowing you to see at a glance who you should be calling Store and track notes against companies and individuals within companies and record who wrote the note and when. Set multiple trading currencies against companies allowing you to quickly and easily deal with foreign clients Plan and schedule call backs and meetings with companies and contacts and include internal members of staff as well as multiple external contacts on meetings Notification and alerts for upcoming scheduled call backs and meetings giving you plenty of notice to get to your required location Quickly and easily transfer clients and contacts between users Advanced reporting allows managers to see exactly what’s going on within their departments, user efficiency, system usage and many other reports are available Create templated emails including attachments and images stored within the system. One click email sending to company primary contact or to individual contacts. Simply select the template and click send the system does the rest. System admins can manage all aspects of the system from status to users to how many leads and notifications are displayed throughout the site and on the dashletts Dashboard on login shows users immediately what’s happening for them right now so they can jump straight in and get to work. Full and UNLIMITED document storage, now you can store quote/invoices and general documents directly against your contacts keeping all your client information in a single location! Core product setup and configured Registering of administrator user 24/7 Telephone and Email Support Inclusive updates and security fixes to core product Daily server side backups Optional Additional Modules
The FC CRM system brings together the four main components necessary for any business to compete in their respective industry. * Customer/Contact Management * Time Management * Document Management * Campaign Management The FC CRM is feature rich yet easy to use, while maintaining a speed and efficiency our competitors can only dream about. Tailored firmly for the Small to Medium Enterprise (SME) class of business our CRM Solutions will help you work quicker and more efficiently than ever before. Your sales team can handle more prospects at once, your account managers can deal with more clients than ever before.

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