MiniCosyta - Interview

Interview

Where there is a newborn baby

21/07/2015

The baby comes into this world without knowing what to expect. He is a clean, pure and innocent soul. It might be your child, or the newborn of a friend. Wouldn’t it be lovely to offer to the new mother some knitwear clothing? MiniCosyta is here to help.

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Cylex 1. What services does MiniCosyta offer?

MiniCosyta: MiniCosyta offers a wide range of clothing and accessories that have been searched among the best manufacturers to offer the highest quality to our customers. The customers will find sets with baby footed pants, shawls, baby dungarees, coats, baby boleros, cardigans, etc and all models are knitted pattern. The most of our products are from 0 months to 24 months but we have also goods such as coats and boleros that are available until 8 years.

Cylex 2. Who creates all the products you sell?

MiniCosyta: The company selected to provide these magnificent clothes is called Gavidia and is located in Valencia, Spain who is making knitwear clothing for the baby since 1955.

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Cylex 3. Could someone order from a non EU country or do you only deliver within the UK?

MiniCosyta: We are open to Worldwide delivery the only difference is the delivery charges as non EU countries may have extra charges as customs. Also the time to delivery maybe could be affected. Anyway any person around the world can purchase from MiniCosyta Website.

Cylex 4. Do you have special offers/ deals? How do clients get to know about them?

MiniCosyta: At the moment we have running a 10 % discount for any customer to use in their orders just type “minic 100” at the end of the shopping.

Cylex 5. Do you provide gift wrapping service?

MiniCosyta: Yes this service is available in MiniCosyta. If the customers want the goods wrapping just need to contact us after the order was placed and indicate that this service is needed and we'll do for them.

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Cylex 6. What is your cancellation, return and exchange policy?

MiniCosyta: For any  cancellation, return and exchange the customer should contact us as soon as possible. Would be possible to cancel an order if the customer contact us after one day from the order was placed. If is too late they could return the parcel at anytime but the return must be paid for them and MiniCosyta won't be responsible of this charge. The return would be customer responsibility but if the goods are damaged, faulty or other issue we'll see into this and we'll pay for this service if is convenient. Any item can be return for a refund, within 28 days of receiving the original order. If the customer would like a different size or colour, should be return the unwanted item and place a new order. As the goods are customer responsibility until they reach our warehouse they must be packed up properly and can't get damaged on the way! Also I want to say that we're not responsible for any items that are returned to us by mistake.

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For more information, please visit www.minicosyta.com

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