Very poor. Up until today I have enjoyed filling up at Shell Jennyfield station (466) on Ripon Road in Harrogate -HG1 2BS which is local to me. Although not the cheapest in the area it was friendly and the type of specialist fuel I wanted was available - so I didn't mind paying the extra because the customer service was great. In fact I made a point of filling up at this garage for that very reason - customer service. I run a number of vehicles requiring different fuels and the topic of where to fill up is often discussed with fellow enthusiasts, friends, family colleagues etc. Unfortunately this afternoon (24/05/15 - 16:15) I had a very unpleasant experience - I have never had an experience similar to this ever, in 35 years! I could not believe this would happen and returned back to politely speak to the attendant to check I had my facts right. At first I assumed there was some new policy but it appeared this experience was solely down to the attendants 'judgement' (or lack of). I asked if I may have contact details for the garage management/ownership so I may check the position with them and the attendant obstructed and refused preferring to give a most uncalled for lecture on their opinions. I do not feel I wish to use this or any other Shell garage until I have some sort of re-assurance a repeat will not happen in future.
