The Vehicle and Operator Services Agency (VOSA) is an Executive Agency of the Department for Transport (DfT). We contribute to saving lives, making roads safer, cutting crime and protecting the environment through ensuring compliance with regulations of drivers, operators, vehicles, MOT garages and maintainers.
VOSA provide administrative support to the Traffic Commissioners’ in considering and processing applications for licenses to operate lorries and buses This ensures that licence holders meet the standards set for entry into the commercial vehicle operator industry and seeks to minimise the environmental and road safety impact around goods vehicle operating centres. VOSA supervise the MOT scheme to ensure that the 20, 000 garages authorised to carry out MOT’s are doing so to the correct standards. This is done by: documenting all test methods and standards; approving and training Authorised Examiners and Nominated Testers to carry out MOT tests; authorising MOT test stations and Nominated Testers; monitoring standards of MOT garages and tests; providing seminars and other advisory services; dealing with appeals and complaints from MOT customers; and, where necessary, taking disciplinary action to improve testing standards and raise levels of compliance. VOSA provide administrative support to the Traffic Commissioners’ in the registration of local bus services.
VOSA conduct statutory annual testing for lorries and buses at 97 VOSA test stations and at private sector owned approved testing premises (designated premises). Supporting the Traffic Commissioners’ to help them make informed decision on: operator licensing; vocational drivers and bus registration requirements; and, identifying operators against whom it may be appropriate to take disciplinary action by gathering and evaluating a range of data. VOSA undertake technical investigations into potential manufacturing or design defects, highlighting safety concerns and monitoring safety recalls.
We also support the Police by examining vehicles involved in accidents to identify contributory defects.