The Sliding Door Wardrobe Co, Team Valley Trading Estate

Name:
The Sliding Door Wardrobe Co
Address:
79 Kingsway
Postcode/City:
NE11 0JT Team Valley Trading Estate
County:
Tyne and Wear
Phone:
0191 487 5870
Website:

Website

Description

The Sliding Door Wardrobes Company offer cheap sliding fitted wardrobes from just £***. Contact our Gateshead showroom for more info.

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Company description
The Sliding Door Wardrobe Company - North East England, one of the largest displays of sliding wardrobe doors. Designed and installed by experts.

Keywords:

Bedroom Planner, Wardrobes, Wardrobes Company

The company The Sliding Door Wardrobe Co is listed in the following categories:

Reviews

3 Stars

1437140192000

Summary: Great....unless you have any snagging issues. We looked around lots of showrooms for wardrobe companies before choosing The Sliding Wardrobe Co. They were competitively priced (not necessarily the cheapest) and offered a range of wardrobes which we liked. The sales person visited our house and was very friendly. He patiently went through the options. He must have been at our house for about an hour whilst we agreed on a design. I was at work on the day of the fit, but I understand that the fitter was courteous and got on with the job (despite having an injury to his wrist). Once I got home the wardrobes looked good, but I quickly noticed that one of the wardrobe doors did not appear to line up with the other door - the panels were not at the same height. Also there was a large scratch on the inside side panel (yes - just the inside, but it shouldn't have been there), and there was a mark on the side of one of the shelves (which we'd paid extra for to be made the same colour as the doors). I rang the company first thing the next day which was a Saturday to get a very sharp reaction. The person who answered the phone said she was very busy and that she would call me back (before I had a chance to say anything!). To be fair she did ring back and it was arranged that someone would call me to arrange a time for someone to come out. Someone was due to come out on the following Wednesday afternoon. I rang to double check he was coming on the Wednesday as it got close to 5pm and was assured that he would. He didn't turn up. I subsequently found out that unfortunately he had been in a car accident. On the Thursday afternoon someone called me to re arrange - I thought I would wait and see how long it would take for someone to get in touch (at that point I didn't know about the accident). I suggested that someone come around on the Friday afternoon, but they said that wasn't possible, but would call me back with an alternative time. No one did. The next week I dropped by the shop to arrange a time for someone to come out. The foreman came out to look at the doors but said he wasn't able to fix them. He said a fitter would come out and do the remedial works. I was left feeling disappointed (especially as I took time off work). A date was arranged for this work to be done. I wasn't in but my boyfriend was. To his surprise it was the foreman who turned up to do a lot of the work?! Apparently he was quite stroppy with my boyfriend. The end result is that the door looks a little better (still not 100%), but we seem to have been left with a dint and light scratches on the doors that weren't there originally. We haven't raised this with the company given the faff of arranging to get them out the first time. Overall the post installation customer service has left a bitter taste.

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