The Derby Fireplace Company Ltd

Address
Wyvern Way, Wayvern Retail Park
Postcode/City:
DE21 6NZ Derby - Chaddesden
County:
Derbyshire England
Phone:
01332 660066 Call
Fax:
01332 662902
Website:
E-mail:
Send message

Website

Description

The Derby Fireplace Company is a family run business that has served the Midlands since 1973. Originally we specialised in the design, manufacture and installation of dressed stone and brick fireplaces. Steadily we have grown over the years by developing our products and services to suit the ever changing tastes and trends of the fireplace market. Based on the Wyvern Retail Park just off the A52, The Derby Fireplace Company is proud to be a supplier of some of the UK's and Europe's leading manufactures of fireplace products. With over 80 fireplace displays ranging from the ever popular Adams style utilising materials such as wood, marble, stone and cast iron to the latest in contemporary hole in the wall fires and stoves, our aim is to have something to suit everyone.
The year 2000 saw the opening of our second showroom, The Nottingham Fireplace Company on Arkwright Street in Nottingham city centre. This has allowed us to better serve the Midlands area with a large selection of our most popular fireplaces complimented with products exclusive to our Nottingham showroom. Even if you cannot find exactly what it is you are looking for on display in our showrooms our friendly and knowledgeable sales staff can guide you through our range of bespoke products, many which are manufactured at our very own marble and stone workshop in Derby. Products can be sold on a supply bases, but for piece of mind you can take advantage of our survey and installation service.
Experience has shown us the importance of employing our own team of Gas Safe and Hetas registered fitters rather then using subcontractors. Not only does it mean we have full control over the installation process, but you the customers can be assured that you have fully qualified installers who are familiar with all our product ranges working in your homes. Why not pay a visit to your nearest showroom to find out more and see what we can do for you.

Detailed Business Information

Company Number
03149851
Previous Names
20/06/2002 - THE FIREPLACE WORKSHOP LIMITED
SIC Code
96090 - Other service activities n.e.c.
Date of Incorporation
01/01/1996
Company Type
Private Limited Company

Reviews

1 Stars

17 November 2014

It is a long time since I have experienced such poor customer service, once you have paid your money over they completely lose interest in any problems, despite their 10 year guarantee. I had to chase them continually to get them to honour their guarantee and in the end they managed to make some money on the repair work they had done for my mum (72), who paid up out of fear. Recommend not using them, they are expensive, unprofessional and uncaring.

Val mcghee
1 Stars

Poor service

20 January 2014

Requested call out oct 2013 was told no one can come fix the fire which had stopped working till 16th jan so very cold Xmas etc paid someone to wait in all day 16th jan no one turned up when they were contacted was told perhaps be able February so 5 months with no heat very poor service totally unreasonable perhaps other people will read this and not fall into buying from this unreliable company
Tags: #Poor serviceWrite comment    Report abuse

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