THE CUSTOMER EXPERIENCE

The Customer Experience is a fresh, innovative, affordable “hands on” Marketing Agency, producing beautifully simple, cost effective campaigns based on fundamental marketing principles. We’re big picture thinkers, overflowing with creative ideas and we enjoy working with our clients. Business can be fun, you know…! Firstly we tackled the issue of who answered the phones & limited first line answering by trained staff. We then commenced with communicating their full service range across to their clients and potential clients by shouting about them in a newsletter.

Our enthusiasm is contagious and our way of thinking and methodology will change the way you approach your marketing forever! We make all the above work together as an effective unified force promoting your company, products and services in order to achieve sales. We will help you decide what you want to say to your customers, who you want to say it to, how to say it, where to distribute it and when to release it. We make sure you have the right follow up activity planned to generate that all-important sale. This had the dual purpose of upselling & cross selling to existing clients as well as cleansing their database. Potential clients could read case studies in the newsletter regarding the savings existing Cawleys customer's were making in relation to their waste management.