Spectacles Outlet, Edinburgh

2 Reviews
Spectacles Outlet
85-87 Peffer Place
EH16 4BB Edinburgh - Duddingston
City Of Edinburgh Scotland
0131 661 3391

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Spectacles Outlet's website

Spectacles Outlet are a new, fast growing alternative to High Street opticians, offering great value designer fashion and budget glasses at fantastic factory prices.

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Glasses, Glasses Frames, Lenses, Metal Frames, Plastic Frames, Semi Rimless Frame
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26 July 2016

I had my eyes tested for 'reading glasses' recently but discovered when i got them that i couldn't read any further than approx 12inches in distance now i know i said i needed reading glass but really what i needed was for reading Emails, prices on supermarket shelves etc not just books! so i made an appointment and was seen again by a very impatient optician who told me four times It "was my age" that i couldn't see beyond 12inches and the prescription was right for reading books only, he also stated i should use my old presciption (from another opticians) to see the PC and my new prescription for reading a book!. I wondered why i couldn't get a pair of glasses like my old ones that i can read and see the PC at the same time? his answer was they will do this in one year maybe two years!! but i said i want them now! his answer was 'ok ill give you intermediate glasses but they won't last you one year!". i felt i was beating my head off the wall trying to make him understand my needs after all they are my eyes! so i just had to walk away. iv told my friends who need their eyes tested and they have decided to avoid this outlet and go somewhere that you get listened to and provided with the right glasses for your needs as i will have to do, get the right glasses for myself elsewhere. I will be writing to the ombudsman regarding this service at this outlet as when i signed up with them they also managed to get my address wrong, when i pointed this out to the admin lady she asked me if "i had moved house recently"!! ahh no, "you got my address wrong" so One star I'm afraid from me for the comfy chair while waiting.

more than 6 months ago

Hi , I went to boots opticians to get my eyes tested was treated really badly they didn't even help me to look for glasses.. When I got home looked on net read some reviews about ' Spectacles outlet ' was happy what I read called them was told to pop in any time. When I arrived with my wife we were greeted by Kenneth I felt relaxed by his friendly manner, my wife and I started looking at glasses Kenneth came over and helped me with his expertise he showed me three or four pairs that he thought I would suit, i am really fussy and normally take ages looking for anything but he was brilliant. As I was looking Alan came over to ask my wife and I if we wanted a cup of tea you certainly would not get that service in boots. The customer service is amazing everyone makes you feel welcome. I got a few extras to my glasses so I thought it would take a while before I could pick them up but I was told they would probably be ready in a couple of days. I was shocked when I got a call the next day saying my glasses are ready. I have been telling everyone I know to go there the prices are also amazing. Best thing since sliced bread. Thanks again guys.

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