by JOHN SHARP in 29 May 2013
The royal mail have some fantastic delivery staff. When it comes to trying to contact the local delivery office by phone it becomes virtually impossible by phone. The only way is to call!!! The royal Mails faithfull customers are often customers who are not on line, e g my father in law 86yrs!! He is not the fittest and certainly wouldnt be able to visit by bus.I often dont have time to visit plus it is not the easiest place to park.Surely a direct phone number would be easier ,are Royal mail trying to give the rest of the buisness away to local courier services as everything cannot be sorted on line.