Royal Mail, Snodland

Address
46 High Street
Postcode/City:
ME6 5DA Snodland
County:
Kent
Phone:
08457 740 740 Call
Website:
E-mail:
smehelp@your.royalmail.com
Updated more than 6 months ago | Claim This Business| Report Incorrect Data

Website

Description

Royal Mail is still a government-owned company since 1516 that operates in GB and Northern Ireland. The company can offer you the following postal services: package sending, personal delivery service, postal box renting, mail sending. Visit the nearby Royal Mail office in Snodland on Medway Valley Delivery Office, Sortmill Road, ME6 5GP.

Reviews

Dave T
1 Stars

'Snail Mail' doesn't do it justice

, 01 November 2012

Absolutely useless. I've lost count of the number of times I've had to report post as "missing". I've also comlained a number of times that I've been receiving post for my neighbours - postie too lazy to read the address. I now have a card, telling me there is an item waiting for me at the Medway Valley Sorting Office! The item number is incorrect, and after a wasted trip, I've been told: "we don't have it, we'll get a manager to call you". Surprise surprise, he (or she) hasn't. I've lodged yet another pointless complaint with Royal Mail, only to be told; "an investigation will be launched, it could take up to 72 hours"......"these things happen"....."human error". In over six years of having post delivered from the Sandling Road sorting office, not once did I have to report a lost item, first class arrived nine out of ten times, the next day. When I had a missed delivery card, the item was waiting for me at the sorting office (which was usefully open to 7pm), not the part-timers at Snodland who shut up shop at one. Utterly useless.
Tags: #lost post#incorrect deliveryWrite comment    Report abuse

paul fowler
1 Stars

no response

19 October 2012

have been trying to phone for over two hours now - no response. is there anybody there? have chosen a one rating only because zero is not an option

She'll
1 Stars

Unsatisfactory

05 October 2012

I found the same, phone always off the hook, no answer to my email message, when I go into this delivery office I find most of the staff rude and un-inviting.
Tags: #Rude#unhelpfulWrite comment    Report abuse

John Dickson41
1 Stars

Telephone Constantly Engaged

02 June 2012

The time is now 11.45 hours on Saturday 2 June and for the last hour I have been trying to make contact with the Snodland Royal Mail Sorting Office, only to find that the number is constantly engaged. All I wish to find out is roughly when I can expect delivery to be made in our area as we are waiting for an important special delivery package. The fact that the number is constantly engaged is to me very suspicious and indicates that there is either an extremely high volume of calls or the person at the sorting office is too busy to take calls and has left the 'phone off the hook - all of which I find highly unsatisfactory.



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