Risca Citizens Advice Bureau
Citizens Advice Bureaux offer free, confidential, and impartial advice from over 3, 500 locations. The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. We're calling for the Government to make the Employment and Support Allowance tests that determine people's ability to work fair, consistent and fit for work. We’re responsible for consumer advice, advocacy and education. We give expert advice, speak up when things aren’t right and help you make informed choices.
Acas stands for Advisory, Conciliation and Arbitration Service. We aim to improve organisations and working life through better employment relations. We help with employment relations by supplying up-to-date information, independent advice and high quality training, and working with employers and employees to solve problems and improve performance. Whether you're an employer or an employee you can get free advice from this website or by calling our telephone helpline. Employers might also be interested in our more specialised services, including training, workplace projects, conciliation and mediation. Although largely funded by the Department for Business Innovation & Skills (BIS), Acas is a non-departmental body, governed by an independent Council.
This allows us to be independent, impartial and confidential. Founded in 1975, we have over 30 years' experience of working with people in organisations of every size and type. The aim of Acas (Advisory, Conciliation and Arbitration Service) is to improve organisations and working life through better employment relations. Our belief is that prevention is better than cure. We promote best practice in the workplace through easily accessible advice and services.
Our experienced national and regional advisers help organisations improve their employment practice, as well as solve problems when things go wrong. Our authoritative and impartial advice is available free to individuals via our website and telephone helpline. We offer an independent and trusted service for dealing with disputes (Collective conciliation) between groups of workers and their employers (collective disputes). We also deal with disputes where individuals claim their employer has denied them a legal right. We also provide authoritative advice and guidance on employment and work policies to the Government and social partners (trade unions and employers or their representative organisations).
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