Rbs Royal Bank Of Scotland London Admiralty Arch, Drummonds

49 Charing Cross
SW1A 2DX London - Admiralty Arch
Greater London
020 7839 1200 Call



1 Stars

23 October 2014

For 2 months I have been trying to get a paying in book for my' Your Bank Instant Savings' account.I call by telephone and am told it will be sent out but then I hear nothing.All I want is a paying in book !! Michael Hutchins

1 Stars

Account closure

, 23 March 2014

I have just been given 60 days notice of my account being closed, after 50+ years! Anyone else having this problem???
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brendan nickels
1 Stars

lost documents

11 July 2013

this bank lost my documents and my idenity ,there excuse for this was sent to wrong address but according to there letters they do not have the address on the front of envelope on there computer ?how?well the envelope is nat west no theres the redirect was from the persons old address ,the information inside all our details and guess what they do not care ,so to those at the top your complaints department is a sham they lie
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by on 24 October 2014

Quite agree - there appears to be no auditable records kept of documentation provided to this Bank - have been trying to get a Power of attorney raised for at least 6 months - now theya re saying they have no records!! Lets see what a complaint will produce.

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