Rbs Royal Bank Of Scotland London Admiralty Arch, Drummonds

49 Charing Cross
SW1A 2DX London - Admiralty Arch
Greater London
020 7839 1200
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4 Stars

04 February 2015

I have banked with Drummonds for many years now and have had nothing but excellent service from them. I have had the facility to speak to various personnel at the bank regarding savings and mortgages, and have always received good advice. The only downside I have perceived recently is difficulty in contacting the bank as nobody appears to answer the phone. However, living in London, I am able to visit the bank and get assistance in that way. I was a little disconcerted to read one of the messages above from a gentleman who had had his account closed after 50 years. Is that a possibility for everybody?

1 Stars

23 October 2014

For 2 months I have been trying to get a paying in book for my' Your Bank Instant Savings' account.I call by telephone and am told it will be sent out but then I hear nothing.All I want is a paying in book !! Michael Hutchins

1 Stars

Account closure

, 23 March 2014

I have just been given 60 days notice of my account being closed, after 50+ years! Anyone else having this problem???
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brendan nickels
1 Stars

lost documents

11 July 2013

this bank lost my documents and my idenity ,there excuse for this was sent to wrong address but according to there letters they do not have the address on the front of envelope on there computer ?how?well the envelope is nat west no theres the redirect was from the persons old address ,the information inside all our details and guess what they do not care ,so to those at the top your complaints department is a sham they lie
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