Polani Travel Ltd, Hounslow

84 Kingsley Road
TW3 1QA Hounslow
Greater London
Phone:
0207 183 1814 Call
Fax:
0207 117 3777
Website:
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Description

Please call us on 0207 183 1814 for Worldwide cheap flights and Airline Tickets from all UK Airports. Book online and get discount on all Airline tickets with Flightcatchers.com and save.

Company description
Polani Travel Ltd. is a key travel distributor, established in 1965 the company which remains family run has grown in size, reputation and abilities. We do not try to be all things to all people, but we focus on what we do well and this formula has worked well for our customers and us. Firmly established within the travel industry Polani Travel has over 40 years of experience and expertise and are recognised as a key player in the UK travel industry focusing on the Asian sub-continent as well as being a worldwide destination sales specialist.

Nearby transit stations

  • 66 ft Hounslow East (Stop EE)111, H28
  • 263 ft Hounslow East (Stop DD)111, H28
  • 296 ft Hounslow East Underground StationPIC0

Car Parks

  • 159 ft Kingsley RoadCost: £1.50
  • 274 ft Hounslow East StationCost: £1.00
  • 0.12 mi Prince Regent RoadCost: £1.50
  • 0.22 mi The Blenheim Centre

Reviews

S Khan
1 Stars

Polani Travel Frauds

by on 23 April 2014

I also have a bad experience with flightcatchers and Polani Travel in Hounslow. They are fradsters.first time when i bought tickets from flightcatchers, i made payment with my debit card and later my card details were used by their agent to do £500 on internet, luckily i was contacted my bank if it was me.they payment was recovvered. yesterday i went to Polani travel Hounslow, we bought 4 tickets and we were charged 3% on top of actual ticket fare, saying that they get charged 3% on every credit card payment. i called my credit card company and they said its against the law to charge customer in their name. they never refunded this 3%. Total Fraud
Tags: #FraudWrite comment    Report abuse
Fiesta Sembu
1 Stars

Fraud polani travel ltd

by on 06 June 2013

Payment can be adjusted in our company..if you pay deposit then we will guarantee the place in the price £2205 As long as you make a payment within a due date it will be fine.. When paid deposit I wasn't informed of non - refund Called back after checking email and bank details.to ask : why did you deduct more than £300 from my account? He said no mam we have just deducted £300 as agreed but I replied:: you didn't mentioned about 2% credit card charge and he said there is no charge we have only took £300 pounds and I mentioned .. Don't try to fool me coz I have just checked my online banking and called my bank and you think I'm stupid that it shows in my statement online that you have deducted £306..Then he said that they will refund it back..which they didn't.. When I paid full amount on 3 June as the man was insisting me to pay 1900 when i said .. how come and he mentioned if deduct the payment from deposit from deposits it should be 1900 and when i said: do u think I'm stupid it should be £1899 if you calculate it properly and the man agreed Once the payment was done,,,the man said he will call back after 10min but I didn't get a call back with the information. When called back in his direct ph no he gave me..a man picked up and said hold..after few min later he said Sam is not there ATM and give a call back tmr MENTIONED: I bought a ticket and paid full price and he said he will give a call but he didn't!! Man mentioned that once I make full payment he will pass me flight details..when asked at first why I haven't got flight names..? I had to check the details were right and confirm that our names spelling as well as the amount is right. Man also mentioned in first conversation that he can give me ticket at £700
Tags: #Bad companyWrite comment    Report abuse
Fiesta Sembu
1 Stars

Fraud polani travel ltd

by on 06 June 2013

Payment can be adjusted in our company..if you pay deposit then we will guarantee the place in the price £2205 As long as you make a payment within a due date it will be fine.. When paid deposit I wasn't informed of non - refund Called back after checking email and bank details.to ask : why did you deduct more than £300 from my account? He said no mam we have just deducted £300 as agreed but I replied:: you didn't mentioned about 2% credit card charge and he said there is no charge we have only took £300 pounds and I mentioned .. Don't try to fool me coz I have just checked my online banking and called my bank and you think I'm stupid that it shows in my statement online that you have deducted £306..Then he said that they will refund it back..which they didn't.. When I paid full amount on 3 June as the man was insisting me to pay 1900 when i said .. how come and he mentioned if deduct the payment from deposit from deposits it should be 1900 and when i said: do u think I'm stupid it should be £1899 if you calculate it properly and the man agreed Once the payment was done,,,the man said he will call back after 10min but I didn't get a call back with the information. When called back in his direct ph no he gave me..a man picked up and said hold..after few min later he said Sam is not there ATM and give a call back tmr MENTIONED: I bought a ticket and paid full price and he said he will give a call but he didn't!! Man mentioned that once I make full payment he will pass me flight details..when asked at first why I haven't got flight names..? I had to check the details were right and confirm that our names spelling as well as the amount is right. Man also mentioned in first conversation that he can give me ticket at £700
Tags: #Bad companyWrite comment    Report abuse

Comment

by on 05 June 2014

I booked and paid deposit of £200. but they wont refund me back I mean that is sick. I mean they can give your seat to anyone its peaks season. but look at this they wont refund 1p back.
Kai
1 Stars

fraudsters

by on 02 December 2012

Do not use this company they are thieves, they ask you to deposit cash in a barclays bank account, so they can steal from you, and theres no way of getting your cash back the Police should shut this company down NOW
Tags: #fraud scamWrite comment    Report abuse
seanebee
1 Stars

POLANI TRAVEL ROBBERY

by on 27 November 2012

ROBBED MY 78 YR OLD MOTHER OF £587 RETURN TICKET TO NEPAL - SHE HAD TO HAVE AN OPERATION TO REMOVE SKIN CANCER - WE PROVED ALL THE INFORMATION JUSTIN FROM POLANI ASKED FOR - HE PROMISED TO REBOOK THE FLIGHT AFTER MY MUM HAD THE ALL CLEAR FROM HER CONSULTANT AT LITTLE TO NO COST - NOW THEY ARE REFUSING TO REBOOK THE TICKET OR COMPENSATE - LOADS OF PHONE CALLS STILL NO JOY - HOPE YOU SLEEP WELL AT NIGHT ROBBING OLD AGE PENSIONERS BIG MEN!!!!!
Tags: #polani travel scam con artist robbery thievesWrite comment    Report abuse
karin manchester
5 Stars

australia booking nov 2012

by on 17 September 2012

Excellent service Jason could not have done enough for my parents travel to Australia. going beyond his job to ensure all was correct even down to the visa not sure about the bad review the company recieved all i can say is that i booked with Jason and was helped by him professionally and with confidence everyone can make mistakes although not in our case will book again with this company with no hesitation.
Tags: #Fantastic and ProfessionalWrite comment    Report abuse
Belgian
1 Stars

fraud

by on 13 April 2012

They pretend a site looking like the ESTA for USA. They charge 45 euro where it costs them 14$ and 3 times for two persons. Such companies should be stopped in their activities.
Tags: #ESTAWrite comment    Report abuse

Comment

by on 16 July 2012

I had the same experience just because I used the wrong site for ESTA application. I was charged 44,99 euro and at the airport my application was not valid. I almost missed the plane because I had to apply again for the application and thus pay 14 USD.

Comment

by on 03 September 2012

Thank you so much for all the comments. I will fligh to USA in 2 weeks! Due your comments I just realised that I did the same mistake and booked via POLANI TRAVEL and I have just been chartged with EUR 59.--!!!! But the costs for ESTA VISA is for EVERY COUNTRY USD 14.--!!
Lloyd Armstrong
1 Stars

Mr

by on 15 February 2012

BAD News Avoid this Company at All costs, They are Frauds will not send tickets even when the Airline confirm flights they want to change,Beware Fraud Company Avoid at All costs.
Tags: #Bad News#Fraud#Corrupt#UnhelpfullWrite comment    Report abuse
Reann C
1 Stars

CONS!! DO NOT USE EVER!!!!!!

by on 16 January 2012

Hmmmm! Where do I start. These people are a bunch of liars. My partner and i booked our flight to Bangkok back in June 2011, our confirmation did not come through straight away as promised and we had to email to get our e-ticket which turned up a month later! Everything seemed fine until November when i realised that my name was the wrong way round, my partner who i have been with for over 5 years was the one who made the booking online and he swore he put my name the correct way. Rang up Flightcatcher or polani or carson or comfly or whatever other name they go by to try and sort. I had to make numerous phonecalls for a couple of days and am sure i kept speaking to the same person who was giving me a different name. Finally a 'manager' was available who more or less said to me it was my fault they do not make mistakes and that i would have to pay £140 for my mistake. Having already forked out almost £2000 for the 2 of us to go away i was more or less held over a barrel and had to pay for the amendment (which was not really an amendment it was just putting my name the correct way round). So i paid the money and it was all good until 5 days before we were due to fly when my partner got an early morning call from his bank's automated services asking him to authorise 2 payments; 1 for £500 and another for £742. Unfortunately he authorised the £500 payment thinking it was the hotel but when the other call came through he thought something was wrong and phone the bank who informed him that the payments were both made to POLANI TRAVEL! POLANI TRAVEL had saved his card details and tried to defraud us. Straight away he was on the phone to these jokers trying to say to them his name was not Mr Khan and that he did not book a flight to Pakistan leaving the next day as he was due to be in Bangkok on the Tuesday! These people lied and delayed the process because the bank said they could do the decent thing and cancel the payment but ofcourse they were the ones who nicked the money in the first place so cancelling would mean no money to them. The last conversation my partner had with them was late that evening more or less saying it is too late now to cancel (even though they had all day to cancel) and his exact words were you get the money back anyways through the bank!!!! Luckily the bank did refund the money back to us realising that we cannot be in 2 places at one and that we did not book that flight. So we flew to Bangkok and it was all good until the day before we were meant to leave, some i***** called 'J.' which i am sure is not his real name, left us a voicemail saying we did not have a return flight booked and we should ring him to make other arrangements!! Haha! Not this time fools we rang the airline who confirmed we did have a flight and we arrived home the next day safe and sound. Knowing we will never ever ever use these people again, they might be a bit cheaper but it is not worth all the extra hassle which comes along with it. AVOID AVOID PLEASE AVOID
Tags: #CONS CONS CONSWrite comment    Report abuse
Mrs McDermott
1 Stars

NO flights money taken

by on 22 November 2011

Took my money for 12 flights, have confirmed many times to me were booked due to me wanting wrong flight days and spelling of names changed all their mistakes. emailed me 2 weeks ago to say Virgin took flights back rang Virgin said they never booked flights in first place. Now have no flights this was as I told them a family reunion. They have lied to me in more than 40 emails and numerous phone calls I would reccomend no one uses them.
Tags: #LIED#andWrite comment    Report abuse


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