I used them today for the first time and was very impressed by how professional they are. They genuinely care about the animals and the vet (katya I think) was absolutely lovely! Can't understand why people are giving them bad reviews.
I have to use the PDSA as I have fallen on hard times and I have a pet. However, that does not entitle PDSA receptionists to talk to me like I'm a piece of dirt on their shoe. I am sick of the abuse I suffer because I care about my pet and will stop attending because I am tired of being treated as though I'm scum. The vets ok though- at least they aren't judgmental!