Parcelforce's new information and services portal including Parcelforce Worldwide's Express international parcel delivery, tracking and air courier services with guaranteed same day, next day and overnight global shipping of packages and mail. Track the delivery of packages and find your nearest Parcelforce Worldwide depot online.
- Gary Puttock
Incompetent Doesn't Come Close
This depot has had my parcels for a week and still have not forwarded it for delivery. They lie to you and try to fob you off constantly.
Who ever manages this depot should be ashamed of the service it provides.6 months ago#Charlton
I have spent my morning trying to locate my item as it was never delivered or any attempt made to deliver it!! No card left!! I have my baby to look after and work to do but instead have had to call around trying to find my item and now have to try and get to the post office where my item is!! When contacting parcel force they could careless that I dont have my item and that i believe delivery was never attempted!! Avoid this company!! They are useless!!8 months ago#Poor service
I have just experienced the most horrific customer service of my life from the Charlton Parcelforce Depot. The man was so unbelievably rude and pretty much said that I am 'not the only one in the world waiting on a parcel today'. I wouldn't have minded but I am waiting on this for my business and have to leave the country in a few hours. What happened to basic compassion for other human beings. Not only was this person pathetic at his job but proved also to be a pathetic human being. Don't put yourselves through it, use any other company!!!!8 months ago#Rude unhelpful useless
Rubbish service from pp. Fee was paid and delivery date set. Good job I rung as jw said parcel was not on lorry and fee not paid. E-mail confirmed payment was made and bank statment confirmed this. Have sat in all day waiting for delivery, now waiting for a call to tell me payment was made by another jw. I will make sure seller knows what a waste of time pp is I will not use you for parcels. Thats for sure 1 star is to good.10 months ago
Been a little over 48 since my package was due to be collected. I'm still waiting.
Made over 20 calls to try and sort it out.
Charlton branch are a joke. Spoke to someone called J. there, she was unhelpful to say the least.
First time around they sent my delivery to the wrong address and didn't notify me. I had to fork out another 7 pounds for their crap service, waited around all day 2 days in a row to find out they didn't even bother leaving a calling card. Now i have to travel to the depot to pick it up... good job parcel force17/10/2012
- Del Boy
I have had so many problems with ParcelFarce nad had alla the usual problems like those previously mentioned. My favourite as when thy "attempt delivery" and don't even bother to leave a card.
Absolutely awful "service"..
Just wish that I could give NO stars... one star is generous..02/08/2012#Charlton Depot
I would like to say that i am very happy with the level of customer service from Charlton Depot. I spoke to a man named Dave, he helped me out so much as i was having trouble with my parcel coming back and forth. He was very polite and patient. And I would just like to say I appreciate all he done for me :)05/07/2012#Charlton Parcel Force
being stuck at home whole day to wait for delivery (official reply: between 9:00am to 6:00pm), tried to call their help line, they agreed to try to find out whether it can be delivered in the morning or afternoon, but never receive any feedback. Agreed with the previous review, useless and inefficient....03/07/2012#inefficient
F****** useless....tried delivering my parcel at 5am...who is at work then! can't get hold of them and don't want to have to travel 70mins to go get it!! useless!!!01/06/2012#Useless
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