Parcelforce Worldwide, Newport

14 Reviews
Parcelforce Worldwide
Unit 21, Maesglas Ind Est
NP20 2NN Newport
Newport Wales
Phone: 0870 850 1150
Phone: 0844 209 6136
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Updated more than 6 months ago


For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30, 000 customers across the country.

Recent years have seen enormous changes in the market place and Parcelforce Worldwide has responded with major investments in technology and, in 2000, the opening of an impressive operational hub in Coventry. As we compete in an open market, we recognise that our customers have a choice and we aim to offer all our customers with high quality and fairly priced services, no matter their size.

Our business is now set to prosper and we look forward with confidence to meeting and exceeding the needs of our customers in the future.

Company description
At Parcelforce Worldwide, we realise that we’re delivering more than parcels. We’re also delivering a commitment to you and your businesses.

Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.

Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.

In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.


Package Delivery, Delivery, Courier, Parcel Delivery, Next Day Delivery, Package, International Parcel Delivery, International Delivery, Track and Trace, Overnight Delivery, Express Mail, Air Courier, Parcel Tracking, Guaranteed Delivery, Express Parcels, Parcelforce, Sending Parcels, Package Prices, Uk Mail, Europe Parcel Delivery, Shipping, Shipment, Global Shipping, Goods Distribution, Distribution, Consignia, Tracking, Sameday, Guaranteed, International Express, Nearest Depot, General Parcel, The Collection

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Nearby transit stations

  • 919 ftNewport Comet36, 35
  • 0.37 miMaesglas McDonald`s31A, 31C, 32, 33, 34, 36, 37, X15, X18
  • 0.37 miHarlech Retail Park31A, 31C, 32, 33, 34, 35, 37, X15, X18


1 Stars

01 July 2015

Absolutely awful service waited in two days still nothing worst courier service I've ever come across will never order anything again if I know parcelfore is the courier not even worth one star

1 Stars

30 June 2015

would not even give you one star if i could get away with it, we have wasted two days again waiting for a parcel form bt only to find your drivers cannot be bothered to look for our address, if this had happened once or twice maybe i would not be writing this but no it seems every time we have a parcel for you to deliver we don't get it with out complaining to your depot at newport, we have so far wasted two days waiting for this one, a netflix box so we could watch our tv before they turned the tv service off as it now happens we are with out the use of our tv completely, if you had not delivered parcels to this address before i would not be annoyed but you have and yes i am annoyed, this is very bad service have your drivers no sat navs or no sense we live opposite a spar store where we are known its easy to go there and ask if they cannot find us but that's thinking and i am sure your drivers are not guilty of that, if i do not get my parcel tomorrow afternoon i will be writing to your head office about the appalling service you offer your customers and asking for compensation

1 Stars

more than 6 months ago

absolutely appalling service booked a collection and failed to turn up. Booked the next day and haven't turned up. These clowns should be closed down .

1 Stars

more than 6 months ago


1 Stars

more than 6 months ago

We had a very bad experience of parcel force last year which left us avoiding them for any deliveries whatsoever. However with the loss of one of the biggest delivery companies ( citylink) we had to use parcel force . Well they haven't changed one bit still giving a very poor level of service. Our package was Express next day pre 12 delivery . It was showing as arriving at depot at 6.19am however at 12.30pm nothing had arrived . We rang to complain & ask where it was to be told that driver said it was due to traffic . When it finally arrived 50 minutes late driver then said it was because they had given him too many parcels to deliver . We have made a complaint but I doubt very much if it will change anything . When we had problems before we contacted Lynn Gawthorpe who is the based in managing directors office who did offer to investigate our complaint however more than a year down the line we have still not had any explanation for the delay in a certain delivery , so i don't hold out any hope of things changing. Won't use them again.

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