Parcelforce Worldwide, Leicester

1, Elland Road
LE3 1TU Leicester - Braunstone
+44 (0) 115 9693587
0344 209 6158
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Parcelforce Worldwide is a leading provider of guaranteed express deliveries covering all 27 million addresses in the UK and 99.6% of the world population

Company description
For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30, 000 customers across the country.


5 Stars

29 October 2014

brilliant service, delivery man very polite, arrived when expected, cannot understand the complaints, but in true british style people only complain when they are not happy, the 10000s of happy customers keep quite, so if parcel force have 3 unhappy customers and millions of happy ones, then they cannot be that bad,i will use them,no bothr

1 Stars

undelivered parcel

21 March 2013

waited in all day for a parcel only to find when contacted sender that parcel force could not find address. £10 wasted on postage plus 30 mile round trip to collect from depot. only live in village with 50 houses on 1 road 1/2 mile long how hard can it be! useless company.
Tags: #waiting for deliveryWrite comment    Report abuse

David Payne
1 Stars


, 22 December 2012

This company is without doubt the most incompetent. So much so, I think most of the employees have'nt worked out that they're paid to deliver parcels. Telephone Service is a rip-off 08 number which gives no help, just designed to keep you waiting to empty your wallet, only. Service charges are extortionate, theft would be an apt description. ParcelFarce will soon be history, do yourself and others a favour, use another Company, this is THE WORST. I wanted to give Zero stars, but must give at least one to post. The whole system is corrupt.
Tags: #a few tagsWrite comment    Report abuse

1 Stars

Worst ever

20 December 2012

Worst ever delivery company i have ever used. Customer service is simply useless, they simply don't care. Horrible experience. I now leave a note to any seller i buy goods from asking not to use parcelforce.
Tags: #HorribleWrite comment    Report abuse

Joe Black
1 Stars

Customer care

21 August 2012

Abusive customer care, i had to put the phone down, someone was having a very miserable day, so sad.
Tags: #AbuseWrite comment    Report abuse

1 Stars

Express 24

14 June 2012

When ringing the call the agents hung up 5 times without evensaying hello. Parcel not delivered within 24 hours - they can't find it!!!! When you speak to the agents they don't know the basics of customer service, they are always right! When they mess up we pay for it, if we mess up they won't deliver, thumbs up to this kind of service
Tags: #Customer ServiceWrite comment    Report abuse

Kent Moss
5 Stars


05 April 2011

Every time I want to send something I use Parcelforce. It`s a pleasure to go to their office because the staff is always so happy to help and so friendly. I recommend them
Tags: #delivery#send#shipping#mail#worldwideWrite comment    Report abuse

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