by bigmace in 28 August 2010
Took my car in with some knocking, turned out to be the exhaust catalytic converter, ask them to phone me when they knew.
I had to phone them they said it was the front box, I agreed to go ahead thinking it was just a baffle box, went to collect car turned out it was a catalytic converter front box £179 later.
I would have just ask for them to de-cat it as its not legally required on the model/year car. and would have been a lot cheaper.
To top it all off while at the garage noticed a massive dent to the tailgate which was not there when handed over to the garages care. The proprietor flatly denied it had anything to do with them when questioned.
Very bad experience for me.