The NHS Business Services Authority is a Special Health Authority and an Arms Length Body of the Department of Health which provides a range of critical central services to NHS organisations, NHS contractors, patients and the public. Our vision is to be the organisation of choice to provide business solutions that deliver service excellence and value for money.
Our service portfolio includes: Management of the NHS Pension Scheme in England and Wales which has over 2 million members; Administration of the European Health Insurance Card (EHIC) scheme (in the UK) processing over 5 million EHIC cards this year. Provision of NHS anti-fraud (in England and Wales) and security management (in England) services, which over the last 10 years have resulted in over 600 successful fraud prosecutions; Management of a 10-year outsourced contract for the delivery of supply chain services to the NHS (in England and Wales), supporting the planned delivery of around £1 billion of procurement savings to the NHS over the life of the contract. Payments to pharmacists (in England) for prescriptions dispensed in primary care settings which involves processing approximately 800 million for prescription items; Payments to dentists for work undertaken on NHS contracts which involves processing approximately 40 million dental forms; Provision of management information to over 25, 000 registered NHS and DH users on costs and trends in prescribing and dental care in England and Wales.
Administering a range of health benefit schemes across the UK, including a low income scheme, medical and maternity exemption schemes, tax credit NHS exemption cards (in the UK) and prescription pre-payment certificates (in England). In total we process over 6 million claims per annum.
Provision of advice and contract management to DH departments on supply chain strategic contracts and programmes, eg Flu Pandemic Preparedness, Childhood Vaccines and Emergency Preparedness.