Newvoicemedia Ltd., Basingstoke
Official Data Newvoicemedia Ltd., Basingstoke
- Official Name
- NEWVOICEMEDIA LIMITED
- Reg. office address
- BELVEDERE HOUSE, BASING VIEW, RG21 4HG, BASINGSTOKE, Hampshire England
- Company Number
- Previous Names
- PREMIER BUSINESS AUDIO LIMITED
ON HOLD SERVICES LIMITED
- SIC Code
- 61900 - Other telecommunications activities
- Date of Incorporation
- 23 Jul 1998
- Company Type
- Private Limited Company
Description Newvoicemedia Ltd., Basingstoke
NewVoiceMedia helps businesses of all sizes to remove the frustrations of poor call handling, at an affordable cost. Smaller businesses can take advantage of a sophisticated telephony solution that identifies callers, prioritises and routes them effectively. Larger companies operating a call centre can take advantage of a more flexible system that doesn’t require specialist expertise or months of time to implement or adapt.
With a zero CapEx and Software as a Service (SaaS) business model our proprietary solution, ContactWorld, is rapidly scalable, end-user configurable and, we’ve been told, provides the most powerful functionality set on the market today. For example, even non-technical folks can make call plan changes in a matter of minutes using a simple web browser; we provide in-depth integration with CRM systems such as salesforce.com; and we interface directly to telcos at their hosting centres to provide the best quality of service. ContactWorld is sold directly and through resellers such as BT an d China Telecom.
Our clients range from SMEs with less than five people taking calls who don't even think of themselves as a traditional call centre, to large corporations such as Mercer, Grant Thornton, AQA, and the Royal Mail with multi-site contact centres and hundreds of agents.
Keywords:Telecommunications, Hosted, Telephony Solutions, Expertise, Solutions, Specialist, Technology, Client, Hosting, Telephony
CategoriesBusiness Center, Local business
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