Newvoicemedia Ltd., Basingstoke

Belvedere, Basing View
RG21 4HG Basingstoke
Hampshire
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+ 44 (0)207 206 8888 Call
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Updated more than 6 months ago

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Description

NewVoiceMedia helps businesses of all sizes to remove the frustrations of poor call handling, at an affordable cost. Smaller businesses can take advantage of a sophisticated telephony solution that identifies callers, prioritises and routes them effectively. Larger companies operating a call centre can take advantage of a more flexible system that doesn’t require specialist expertise or months of time to implement or adapt.

Company description
With a zero CapEx and Software as a Service (SaaS) business model our proprietary solution, ContactWorld, is rapidly scalable, end-user configurable and, we’ve been told, provides the most powerful functionality set on the market today. For example, even non-technical folks can make call plan changes in a matter of minutes using a simple web browser; we provide in-depth integration with CRM systems such as salesforce.com; and we interface directly to telcos at their hosting centres to provide the best quality of service. ContactWorld is sold directly and through resellers such as BT an d China Telecom.
Our clients range from SMEs with less than five people taking calls who don't even think of themselves as a traditional call centre, to large corporations such as Mercer, Grant Thornton, AQA, and the Royal Mail with multi-site contact centres and hundreds of agents.

Nearby transit stations

  • 0.39 mi Basingstoke Bus Station (Stop H)LINK
  • 0.39 mi Basingstoke Bus Station (Stop M)2
  • 0.45 mi Basingstoke Station (E-Bound)2, LINK

Car Parks

  • 0.15 mi Eastrop Park WestFree parking
  • 0.23 mi Eastrop Park EastFree parking
  • 0.29 mi Old Reading Road 2
  • 0.3 mi Old Reading Road

Detailed Business Information

Business Name
NEWVOICEMEDIA LIMITED
Company Number
3602868
Previous Names
6/12/2007 - PREMIER BUSINESS AUDIO LIMITED
24/12/2002 - ON HOLD SERVICES LIMITED
SIC Code
61900 - Other telecommunications activities
Incorporation Date
01/01/1998
Company Type
Private Limited Company

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Keywords

Keywords:

Telecommunications, Hosted, Telephony Solutions, Expertise, Solutions, Specialist, Technology, Client, Hosting, Telephony