New Look, St Peter Port

Units 14A & B The Market Building
GY1 1HF St Peter Port
Channel Islands
Phone:
01481 749650 Call
Phone:
01481 734500 Call
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Updated one month ago

Description

Did you know over the last year we: Launched our Customer Scorecard to track New Look performance across brand, market and channel to help educate and inform management actions. Extended international insight coverage to France and Ireland to improve our understanding of the customer in local markets. Undertook four seasonal price benchmarking studies across the business, ensuring New Look maintains its competitive price position.
Launched an ongoing programme of customer wearer trials to benchmark the quality and fit of New Look products. Spoke to over 65, 000 shoppers to track our customer experience; initiatives arising from this included a service programme in stores that has now been rolled out across the portfolio.
Interviewed over 125, 000 customers and conducted over 75 focus groups with high street shoppers to ensure we are continually learning how to improve our business and give our customers what they really want.

Reviews

Angelica Jackson

Great clothes!

by on 09 March 2011

They are well known in the area for the small prices they have on the great clothes they sell. There are tons of dresses to choose from, I love them all and the salesgirls helped me pick up the right size. There are clothes on sale here like all the time so I recommend them with all my heart.
Tags: #clothing#beauty#tailoring#capri trousersWrite comment    Report abuse

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Keywords

Keywords:

Footwear, Fashion Accessories, Men’s Clothing, Clothing Stores, Womenswear