NATIONAL ONE CALL

There are other Dial Before You Dig services in the UK but these are usually only for one specific company or a small group of utilities at best. National One Call goes to all utilities, all pipeline owners and all authorities, UK-wide.

We provide a totally free public service called SelfPlan that gives a complete list of all possible contacts for any UK site. Clients with the time and tenacity can use the same information that we use to make their own enquiries.

Our Retriever service is all about taking away all the difficulty, expense, worry and pain of making or handling enquiries for plans & information. A Retriever enquiry usually costs just £99 and an average enquiry is sent to 25 different organisations, although this can be up to 60 organisations in places like London.

We can also get mining records where needed and have in the past contacted organisations such as British Airports Authority (BAA) and local harbour masters where appropriate for a particular site enquiry.

Our prices are lower than any competitor - up to £300 lower - and yet we have the best turnaround times and our customers give us more and more of their business and happily recommend us to others.

Our turnaround time is 12-15 working days. We provide free online services to the utilities and the other asset owners to encourage them to respond as quickly as possible to enquiries, and we progress-chase responses. We pass on any charges made by asset owners for plans as disbursements, without mark up. When we deliver the Planning Pack to you we provide you with a copy of all invoices for charges.

Our InSite Partner Network connects to many specialist services providers that the enquirer can select to add to their enquiry, e.g. topographical survey / site mark-up etc. All of our clients can themselves join the Partner Network and offer their products and services.