MPLSYSTEMS
- WARWICK TECHNOLOGY PARK
CV34 6UW WARWICK
Phone: +44 (0)1926 623500
Fax: +44 (0) 1926 623523
E-mail: Send messagewww.mplsystems.co.uk
Short profile:
mplSystems provides innovative multimedia contact centre technology to meet your sales and service requirements, including those of your
mobile workforce.
Detailed description:
mplSystems is the technology channel for The Message Pad Ltd, which was founded in 1994 to fulfil the growing need of companies requiring to better serve their customers in contact centres. mplSystems and Message Pad have now become the UK’s leading providers of contact centre solutions and outsourced services using the intelligentContact™ technology.
mplSystems is backed by over 10 years of practitioner experience. Working with over a thousand clients in industry sectors from financial services to utilities, we focus on transforming CRM theory into a real and positive customer experience for all our clients.
Keywords:
innovative, multimedia, multimedia contact centre, innovative multimedia contact centre technology, sales, mobile workforce, contact centres, multi-channel customer experience, customer retention, Lower costs