Mostyns Group Ltd, Christchurch

Avon Works, Bridge Street
BH23 1DY Christchurch
*This company was reported as being closed.


John Beatty
1 Stars

No Curtains, no refund, no credit note

by on 22 January 2013

Following a very bad experience with this Company, I will never have anything to do with them again. I placed an order for some curtains to be made and they were happy to accept my deposit of £500. Unfortunately, due to redundancy, I was not able to proceed but cancelled the order before any work commenced. At the time I asked if I could have a refund but this request was turned down, Later when I had secured a new job, I asked Mostyns if I could use the deposit of £500 as a credit towards a new order. This request was turned down also and they refused to reimburse me in anyway. I did not get a reply to many of my letters and e-mails. Their Customer Services Dept, were not interested and did not attempt to meet me half-way.
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