- Ms R L
I was very pleased with the house decoration job you recently undertook for me. The team did a great job decorating my house top to bottom, the guys were very courteous, clean and tidy. The decorating is of a very high standard and was carried out in the time frame I required. I would certainly reccoment M J Kloss.7 months ago#MJKLOSS
- Mrs D
It was a pleasure to deal with a company where the personnel were efficient, this was a most agreeable suprise.7 months ago#MJKLOSS
- Mr and Mrs F
Your man Alan was friendly, helful and efficient. An excellent workman and ambasador for your company.7 months ago#MJKLOSS
- Mr and Mrs H
An excellent service from quotation to completion. Refreshing to know that companies like yours do exist, thank you.7 months ago#MJKLOSS
Very difficult wallpapering was done to a very high standard. Supervisor followed up at each stage of the job through to my complete satisfaction.7 months ago#MJKLOSS
Decorating of my house
I love power of internet, but it's a shame, that i used this company. i dind't check what people are saying about mj kloss.
I though - they are on the market over 30 years and i have flyers so many years = it's showing good thing.
it was wrong thinking. 2 Painters didn't speak english at all. Then M*** arrived and explaned me everything. Painters are working as sub-contractors. they have only few guys fully employed. All the work undertaken by this company is given to painters "as pricework". This is explaining why all the jobs are getting rush, unfinish and really badly done. Painters are not getting more than £80 pounds from the price a day. M*** offer me that he can work in my house for cash, and he is getting "green light" from his manager E**** F*********.
Two painters were working For M***, NOT for m* k****!!!
All the work was done really badly, and i was unhappy with the result.
Manager E**** rang me and told me that this is the finish i can expect for this price!!!
i paid nearly 260 pounds a day for a decoration work!!!!
Finaly discover yesterday, that wallpaper is upside down :(
Now i have to find someone else to do this work once again.8 months ago
- AdamKloss:My name is Adam Kloss and I deal with the quality control at Kloss Decorators. If there are any problems please make them known to me and I will deal with them as a matter of urgency. We do our best to keep all our customers happy and provide a stellar service but if there is anyone who does not feel this way then please do contact me. email@example.com
- AdamKloss:Furthermore in response to the negative comments. I have have looked into this situation and I cannot find any evidence of this happening. We do not charge £260 a day and we certainly do not hang wallpaper upside down. All our decorators are fully trained workman of at least 10 years experiance and do regular work for us over a number of years. I accept mistakes do happen and that is why I am here. Please contact me if you have anything you are not happy about it and we will put it right.
- r powell
What a let down.
Quote agreed for wallpapering landing and stairs, booked for 2 week's time and on day of job I let in the decorators and left for work. Had a phone call 30 minutes later with the decorator telling me his boss (M.) said it needs skimming and cant be papered (one crack in a small area of flat so to cancel whole job unnessesary.) Ive made several calls and texts to M.'s mobile and no answer.
Appauling customer service, I will never recommend them and have been badly let down as supposed to move in after weekend and now not enough time to get another company for the job.15/11/2012#terrible kloss earlsfield
- Ms V Barnett
We used M J Kloss for the painting of our whole house (Chiswick) and I agree with AND CONFIRM all the NEGATIVE reviews that I have seen on the website. If I could I would not even give them one star. They are cowboys, do not let them touch your PROPERTY. I am surprised how they stay in business I am still (a year after they been in my 5 bed victorian house) cleaning off paint from expensive radiators windows woodwork etc. They will do more damage to your property than good. They made dents in my oak floors and got paid a lot more that they earned. As a matter of a fact they should have been paying me.
The painters they were sending were friendly enough but that was all they were, I could have done a better job myself. As the previous comment stated they are full of excuses and industrial jargon so you feel you cannot argue with them. Our job cost £16,000 and after paying them more than half I decided not to have them back and hired a company from Check a Trade that had great reviews.
And do not be fulled by their long defense on here explaining that the customers names do not exist because I am 100% sure that they do, but people might use a different name as saying negative things is not the nicest thing to do. But the truth is that consumers and clients need to know which companies to avoid, that is the reason I had to add my review. Please stay away from this company and get some one else that knows what they are doing. Some of us learned the hard and expensive way and the rest of the people reading these reviews should be smart enough to learn from our mistakes.
Saying that I have not seen their flyers recently and the Update emails they used to send me stopped in September so maybe they are out of business?
The painting in my house was uneven in color lines were wobbly and paint used by them was yellow (not brilliant white as requested). They did nothing to correct their mistakes after many complaints. I decided to forget it and put it down as a learning experience.30/10/2012#1 #3
M J Kloss
Dreadful. Painter told a pack of lies about the reason for turning up two hours late. The project manager kept complaining about the estimator, grumbling that they should never have taken on the job and insisting it could not be finished within their estimated timescale before walking off. A complete waste of my time.17/07/2012#Decoration
Jules: i'm thinking the same.02/01/2012#p&d
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