Getting the appointment was easy, the reception staff are friendly and informative and the dental assistant very smiley and nice until the the dentist with the floral head scarf said just before she stabbed me with an injection "this is going to hurt"! From her rapping on my sensitive teeth to her uncaring war - like approach I did not care for her to drill my teeth. She said and did nothing to appease me! Never in my life have I had such a traumatic experience, and I have been to the training college for treatment. Her chair side manner was needs a lot of work. I do not recommend her. There are other dentists there and I would not want to label all of them bad because of her.