Jobcentre Plus, Oldham

Tweedale House, 75 Union Street
OL1 1LH Oldham
0845 604 3719



We aim to provide a high quality and efficient service to all our customers. The DWP Customer Charter sets out the standards you can expect from us and what your responsibilities are in return.

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Company description
DWP's Values, which are shared by all its businesses, client groups and corporate teams, set out how it seeks to work in dealings both inside and outside of the Department. The four core values are:
Achieving the best – using all our resources efficiently so that high and consistent standards of service are provided
Respecting people – treating our customers and each other with respect, welcoming diversity and valuing others’ ideas and responding fairly to individual needs
Making a difference – supporting, challenging and inspiring customers to improve their lives and helping each other to make a difference
Looking outwards – working with others and learning how to get better at what we do.



The company Jobcentre Plus is listed in the following categories:


Shirley Rowarth
5 Stars

, 1436862429000

My mum and I are really happy with the service we've received here. Mum had a home visit last week regarding her finances and the lady who called was really friendly, with a lovely smile. She couldn't help enough and put us and my two sisters at ease straight away. She was totally professional, but cared as well, giving us just the right amount of information to deal with our situation. A little patience wouldn't go amiss.

Jack Mills
1 Stars

Poor service


If this organisation were a private company it would by now have gone bankrupt. It seems impossible to contact any living person and one grows tired of talking to answer phones. Do I give up or waste even more time trying to find someone to answer the phone?
Tags: #Lousy service
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keith whitehead
1 Stars



this service is very poor

patricia turner
1 Stars

budgeting loan forms


i have been trying to find the number via internet and phone book to obtain a budgeting loan form and i am annoyed as after getting through to 0844 474 265, the only number available, they couldn't help either. i have been trying for an hour and half to find somthing i foun easily a year ago.



There numbers 0345 not this one

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