JET LOGISTICS

We know you've got more important things to talk to your customers about, so let our experienced Customer Service Team organise vehicle returns. Our dedicated call centre can take care of everything, ensuring that your customer recieves a standard of service you can be proud of, from first contact, through to the end of the vehicle return process, Our people are dedicated and professional, supported by bespoke CRM and Call Handling Systems that enable us to manage high volumes smoothly. You've worked hard to win your customers and you can be confident that we'll work just as hard to keep them for you. Our Customer Service Team are focussed on customer retention, working closely with your own people to provide a customer experience that you can be proud of. We fully support your Customer Satisfaction Index activities to ensure we're measuring and developing our performance in line with your own service objectives.

Whatever your transport needs are we've got them covered. From our central location in Stratford Upon Avon, our rail hub and fleet of transporters provide full nationwide coverage whilst our logistic management system ensures up-to-the-minute information is available 24 hours a day. All our drivers are trained to the highest standards and they pride themselves on their professionalism. Our dedicated call centre ensures collections are managed efficiently and customers receive a high standard of service throughout the whole collection process.

Our Defleet service has been designed with both you and your customers in mind. Vehicle inspections are exhaustive, ensuring that reports are accurate with every detail recorded in line with the 'BVRLA Fair Wear and Tear Guidelines'. The entire process is fast and efficient, reducing the time it takes to return vehicles to market. Throughout the process we do everything possible to reduce the cost to your customer.