Idea Bright Ltd, London

772-776 Fulham Road
SW6 5SJ London - Fulham
020 73841014
020 73841148
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Our Company has over 30 years experience in trading with tools and are now offering 24 hour access online to hundreds of tools at trade price available for Next Working Day delivery.

Company description
Our aim is to provide our customers with a vast range of products combined with the best service from our knowledgeable and highly experienced staff - effectively, efficiently and most of all with the best value for your money. We have been trading for many successful years so you can rest assure that when you purchase from us you are buying from a trusted and genuine retailer is an online division of Ideabright Ltd, based in Fulham, London, Ideabright Ltd was Established in 1988 prior to this the company was trading as Incredible General Store which was established in 1975. Notably we have had the privilege of supplying Chelsea football club & Fulham football club. We distribute our product range to the United Kingdom and in some occasions Europe. United Kingdom orders are delivered on the Next Working Day wherever possible.

Detailed Business Information

Official Name
Company Number
SIC Code
47520 - Retail sale of hardware, paints and glass in specialised stores
Date of Incorporation
Company Type
Private Limited Company


1 Stars

19 December 2014

WORST SERVICE POSSIBLE, DO NOT USE COMPANY. Customer service couldn't have been worse. I spent over £400 with them, I wasn't in for delivery so called up to have it sent again and paid extra shipping, when it didn't arrive I rang them to find out that they had broken the product (which I later found out was a lie and that they had just sold it). They said they'd have it with me in ten days. After dozens of phone calls and patronising service and even an "Are you happy now?" from the manager, I will receive the product tomorrow. I was supposed to be sent it and the end of September, THREE MONTHS AGO.

1 Stars

28 October 2014

BUYER BEWARE!! We bought a Leifheit Rotary dryer from them Via Amazon Marketplace. When it became faulty within 1 year, they refused to honour the manufacturers three-year warranty, advising us to contact Leifheit (In Germany) directly, contrary to all Sale of Goods legislation. We are currently threatening litigation . Disgusted, Staffs.

Rather No Idea Bright
1 Stars

Customer services

25 August 2014

Worst Customer service ever, no sense of responsibility and accountability. I called in to find about my delivery but was passed from one to another and no one wanted to take responsibility so hung up after 20 mins. will never recommend or use it again.
Tags: #ZEROWrite comment    Report abuse

Johnny Brennan
1 Stars

Makita sds set offer

08 August 2013

Wasted my time to there and find that the special offer is not in stock but will be stocked again soon at a not so special price. Why advertise what you haven't got? Just to get you through the door I suspect.
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1 Stars


, 17 May 2013

No delivery when promised so cancelled order.They phoned to say they could now deliver in 2 days.Waited in again.Phoned them, told product not available after all. Appalling customer service.Am awaiting refund.
Tags: #very poorWrite comment    Report abuse

Joel Salaun
1 Stars

Steam Mop

, 13 July 2012

Absolutely appalling dealing with this company[PoshRosh]Product misplaced by carrier company allegedly,further incorrect instructions given,attempted delivery of product twice because of the incorrect delivery instruction,total waste of time,would never deal with this company again.
Tags: #Very poor#1Write comment    Report abuse

5 Stars

power tools

30 March 2011

I work as a part time handyman and so I bought a quite a lot of tools from them. The delivery was fast and I had no problems with it.
Tags: #power tools#delivery#orderWrite comment    Report abuse

Chris S
1 Stars

Poor online service

16 December 2010

They also trade as online. There was no email corespondance through the purchasing and dispatch process. They delivered to the billing address not the delivery address and refused to rectify their mistake. Now i have to redeliver at my own cost.

5 Stars

Makita Drill

22 October 2010

Great service, friendly staff and an extensive stock.

Local Architect
5 Stars


30 April 2010

A really good amenity, friendly and well run.

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