Holywell Care Services, Morecambe
We are a young organisation with traditional values and a culture of genuine care. We specialise in supporting people with learning disabilities and offer a range of other services. As an Investor In People, our staff are well trained and professional in their work. Our modern quality assurance system supports staff continually to improve the service they provide. We remain keen to understand you and ensure that you are happy with our services.
Holywell is a learning organisation, which means that we value any comments, compliments and concerns you may have. Our customers come first. WHY SHOULD YOU TRUST US? All our staff receive enhanced Criminal Records Bureau (CRB) clearance before they start work with adults or children. QUALITY ASSURANCE We put you - the client - first, which means that our service is tailored to meet your personal requirements.
We do this by observing our values, which include: Respecting our clients’ rights Promoting independence for all our clients Actively encouraging and providing choices for our clients Promoting social inclusion for all Working in partnership with other agencies to provide a complete care package Delivering care and support with integrity and openness Achieving optimal outcomes We seek to enable people to be in control of their own lives and achieve their individual hopes and aspirations. Our personalised service is regular and reliable, and aims to enable you to live as independently as possible. We use an electronic system our staff as they operate in the community and visit our clients. This means that we keep track of our service as it is delivered and we support this by follow-up visits and telephone interviews with clients, and by maintaining a staff development and training programme.
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