Henderson Connellan, Kettering

Address:
15-16 Market Place
Postcode/City:
NN16 0AJ Kettering
County:
Northamptonshire, England
Phone:
01536 417888
Fax:
01536 417855
Website:
E-mail:
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Website

Reviews

5 Stars

27 April 2015

We currently let 3 properties through Henderson Connellan and have found them to be very helpful and efficient. Any queries have been dealt with promptly, and their advice is based on local experience. I was very satisfied with the tradesmen they recommended, all work was finished to a good standard. We are very satisfied customers and would be happy to recommend Henderson Connellan to anyone.

Regret
1 Stars

Used to be ok

21 July 2014

It is a shame because this company was once quite reliable. But a few years ago the head of their letting department left and set up another local lettings company. The remaining staff were very junior and did not know how to deal with customers, both tenants and landlords. I would guess they did not get proper guidance from their bosses either. Nevertheless it seems from various review sites that they have failed to improve with time.
Tags: #Kettering#Henderson Connellan#review#estate agent#lettingWrite comment    Report abuse

Time machine needed!
1 Stars

Stressed to the max

12 June 2012

Bad.. really bad. Finding a home is stressful enough as it is. There are alternatives.
Tags: #Kettering#Tenant#Landlord#Rent#Rental#Flat#Apartment#Estate agentWrite comment    Report abuse

Tired
1 Stars

Unhappy with service

16 January 2012

It's no surprise to see recent the low ratings from other customers on this page. I won't go into it but I'd say it's similar to others here. If only I'd seen this a few months ago.
Tags: #kettering#rent#apartment#flat#house#estate agent#landlordWrite comment    Report abuse

Dissatisfied
1 Stars

No joy

31 December 2011

No joy! Problems getting to talk to someone on the phone everytime. No one getting back to me ever. Couldn't get stuff repaired. Problems getting deposits and overpaid rent back. Very rude attitude from staff. Unprofessional.
Tags: #kettering#rental#tenant#apartment#flats#house#estate agentWrite comment    Report abuse

Renter
1 Stars

mrs

22 December 2011

The people working here just couldn't give a d**** about their tenants. They seem all nice before you sign but once you need something, they just ignore you. They don't return phone calls or emails. I had real problems getting things repaired. Luckily the landlord gave me his contact details cos I had to end up dealing directly with him every time I needed something.
Tags: #kettering#estate#agent#review#lettings#NorthamptonWrite comment    Report abuse

Kettering Tenant
1 Stars

Avoid

20 March 2011

WARNING to landlords ..unreliable and dishonest Not passing on tenants rent to landlord while still collecting it from tenant but blaming him for non paymnent. Losing several keys and stating they never possessed them in first place.. eventually admitting they lost the keys when inventory recited Screening phonecalls and not calling back. Not answering personal or business email queries. Be warned and be careful who manages your rental property
Tags: #Henderson connellan rentalWrite comment    Report abuse



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