Henderson Connellan, Kettering

8 Reviews
Henderson Connellan
15-16 Market Place
NN16 0AJ Kettering
Northamptonshire England

Opening Times

Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
10:00 AM – 4:00 PM
SundayClosed
Open.
Closes in  51 min.
51 min

Description

    Keywords:
    Estate Agents
    Services
    Property Sale, Property Rental
    Henderson Connellan is listed in the following categories:
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    Nearby transit stations

    • 558 ftBus Interchange (Stop 14)X4
    • 591 ftBus Interchange (Stop 13)17, 49, 50, X1
    • 657 ftBus Interchange (Stop 12)C, D

    Car Parks

    • 642 ftCommercial RoadCost: £1.10
    • 691 ftWadcroftCost: £1.10
    • 867 ftLondon Road/Council OfficesCost: £1.10
    • 922 ftQueen StreetCost: £1.10

    Reviews

    13 November 2015

    I rented a property through this company from march to September 2015 it was to say the worst thing ive ever done just shows you cant judge a book by its cover" posh offices do not make professionals" . I have over the years owned a few properties and have always found estate agents helpful and professional unfortunately I have been through divorce and found myself no longer an owner but a tenant and found myself looking for property to rent in kettering area thus coming across this company. I rented a small house in castlehill Rothwell for 525 pm when I moved in it was a little dirty stained shelves, cooker oven dirty dust on skirtings and fittings shelf in bedroom hanging off the wall ect; but I was an able person with my partner we set about cleaning the house, we also had a problem with the boiler which leaked on the side in the kitchen when I turned on the water as V******* d******* one of the connellan staff had told me no we don't check the water or electric when we inspect before clients move in,the boiler was old and leaked so we had a plumber sent by the agents we also had a problem with water pressure which meant if someone turned on the tap downstairs the upstairs water went off so no shower when washer was in use or toilet flushing the shower would got to extremes as well one minute very hot next freezing cold . after putting up with this for awhile we looked for a more suitable home and were lucky we moved out after 4 and a half months into our now home although we had to still pay rent on 9 castlehill as we still had that house for 6 weeks we moved out a little at a time thus clearing and cleaning the house giving our notice to the agents as per contract, we steam cleaned ,dusted and polished the house from top to bottom until it was far cleaner and in better condition than when we moved in so as not to give connellans an excuse to not repay our deposit as we had already been informed by others that it didn't matter what we did they never return deposits to any tenant there will always be an excuse we foolishly disregarded this and sure as eggs is eggs got to the point where we thought we would get our deposit back and contacted ms davieson to be told no she wasn't satisfied we would have to pay for cleaners there was a cobweb on a light and although we had done a good job of cleaning the house and repaired the shelf in the bedroom and put new net curtains in the lounge she was not satisfied and wanted the oven professionally cleaned although this was not done before we had moved in and that I had gone back to their office picked the keys up again and returned to the house and spent another 3 hours getting rid of the cobweb polishing around the taps and the oven until it sparkled again....... I WOULD RATE THIS COMPANY AS RIP OFF MERCHANTS AND NEVER RECOMMEND THEM TO RENT OUT PROPERTY SO BE WARNED IF YOU READ THIS GO TO ANOTHER AGENTS DONT MAKE THIS MISTAKE!!!!!! I did also write to this company complaining pointing out how rude ms d******* was and they did not even reply as you would expect this is representative of their attitude to clients. star rated as required it should be minus 5 stars as they represent the worst agents in the uk

    Comment

    01 February 2016

    Not surprised! I wish there was a way of warning people of this agent but unfortunately there isn't and by the time people sign on the dotted line with this lot it is too late and the frustration begins. You'd be doing the potential renters of Kettering a great favour by warning as many as possible.

    more than 6 months ago

    We currently let 3 properties through Henderson Connellan and have found them to be very helpful and efficient. Any queries have been dealt with promptly, and their advice is based on local experience. I was very satisfied with the tradesmen they recommended, all work was finished to a good standard. We are very satisfied customers and would be happy to recommend Henderson Connellan to anyone.

    Regret

    Used to be ok

    more than 6 months ago

    It is a shame because this company was once quite reliable. But a few years ago the head of their letting department left and set up another local lettings company. The remaining staff were very junior and did not know how to deal with customers, both tenants and landlords. I would guess they did not get proper guidance from their bosses either. Nevertheless it seems from various review sites that they have failed to improve with time.
    #Kettering#Henderson Connellan#review#estate agent#letting
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    Time machine needed!

    Stressed to the max

    more than 6 months ago

    Bad.. really bad. Finding a home is stressful enough as it is. There are alternatives.
    #Kettering#Tenant#Landlord#Rent#Rental#Flat#Apartment#Estate agent
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    Tired

    Unhappy with service

    more than 6 months ago

    It's no surprise to see recent the low ratings from other customers on this page. I won't go into it but I'd say it's similar to others here. If only I'd seen this a few months ago.
    #kettering#rent#apartment#flat#house#estate agent#landlord
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