HELPDESK IT LTD
- 48 SANGERS DRIVE
RH6 8AL HORLEY, SURREY
Phone: 01293 782698
E-mail: Send messagewww.helpdesk.gb.com
Short profile:
HelpDesk IT operates a flexible technical support service to ensure that clients have access to qualified IT professionals as and when required, eliminating the need for expensive retainer agreements.
HelpDesk IT Ltd has the experience and expertise that you need plus the honesty and integrity you rely on when calling in any kind of professional help.
Our intention is to provide professional help at affordable prices. Our aim is to give Value for Money. We never forget that quality service and customer satisfaction are the best advertising any business can have.
Detailed description:
No matter how careful the planning and implementation, no matter how 'reliable' the equipment, the facts are that IT problems will still happen. Server crashes, disk failures, network glitches, software bugs and relentless updates and patches, as well as security problems - of both the software and human variety - all continually conspire to throw businesses into confusion.
At HelpDesk IT we offer a variety of services to help bring that confusion back under control.
Ad Hoc support: you call us when you need us. Simple, straightforward, "pay as you go".
Remote Support: with the remote control software on your machines we can take over, sort out the problems and let you carry on working. This is a subscription service and up to 90% of problems can be resolved this way.
Retainer: you choose the number of hours you think you might need each month and get a serious discount on the Ad Hoc fees. Then you simply use those hours as and when needed.
Our philosophy is that if you have an IT problem it needs to be resolved quickly and effectively. We have the skills and resources to make that happen and our flexible support options allow you to tailor this service to precisely fit your business needs and budget.
Keywords:
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