HAVENS

We pride ourselves in offering a personal service to our clients as well as catering to all our tenants' requirements.

Our company has a selection of rented accommodation ranging from studio apartments to family 4/5 bedroom detached houses.

Havens can provide a full management service. For our management service there is an additional fee of 5% plus VAT of the total rent due for the entire term and any extension thereof. Listed below are our management services terms.

On behalf of the Landlord instruct the utility companies, i.e. Gas, Electricity, Telephone, Water and the local authority for Council Tax of the change of occupancy. If required final accounts will be settled on behalf of the Landlord and paid from the rent collected.

If the Landlord requires certain recurring outgoings to be paid, namely service charges, insurance premiums, etc., and provided that we are duly notified in advance and that the demands are subsequently forwarded to us, we will then arrange for payment to be made on behalf of the Landlord and settled from the rent collected.

Repairs - We will arrange payment from your account for any routine repairs or reinstatements that are necessary either to the Property itself or to its fixtures, fittings and contents during the tenancy subject to the following:

We have absolute discretion to spend up to £250 to be recouped out of rent collected by us for you. In respect of any general repairs or reinstatements which we regard as reasonable necessary for the proper performance of your obligations under the relevant Tenancy Agreement.

In the event of an emergency, for example (but not limited to) dealing with burst pipes, broken heating systems or the effect of a fire, we also have absolute discretion, subject to our having tried and being unable to contact either you or your designated agent at the telephone number(s) you have given us, to spend up to £1, 250 to be recouped or settled as above, on emergency repairs or reinstatements.