Halfords, Bedford

Address
St. Johns Estate, Rope Walk
Postcode/City:
MK42 0XE Bedford
County:
Bedfordshire
Phone:
01234 262212 Call
Phone:
01234 267307 Call
Website:
E-mail:
customer.services@halfords.co.uk

Website

Reviews

kATESDAD0
1 Stars

Halfords Bedford

, 21 June 2011

Not sure they should be in the bike repair market. Paid £25 and took bike in for a service. They said a 5 workday turnaround. A week later they finally got to it, said I needed a new gear shift that wasn't in stock but would be over the weekend for a mOnday pickup. Went by Tuesday, no one knew what I was talking about. Gear shift hadn't been delievred, person I spoke to was in a meeting, no one knew anything. Supposedly calling me tomorrow to let me know what's going on. Got a broken bike? Go to ***** in Greyfriars.
Tags: #Piss poor bike shopWrite comment    Report abuse

Tenby
1 Stars

Halfords Bedford

10 July 2010

If this site allowed me to award zero stars I'd do it! Halfords is an "off the peg" store so the crucial difference is made by the staff who work there. In the case of Halfords in Bedford I can truly say that they are nothing short of appalling. The combination of inexperienced junior staff and utterly arrogant management is a fatal one for any business. I had the misfortune to have to join a queue of complainants one Sunday, all of us were treated with contempt by the "manager" who should think before he describes himself as such again. "Mismanager" would be better. Staff who don't know what they are doing and a manager who doesn't remotely understand what customer service is. I'm not saying I won't visit a branch of Halford's again but I certainly won't go near the branch at Rope Walk, Bedford until they change their staff team from the one working there as of July 2010. Hopeless, utterly hopeless!

Write a review for Halfords!

Do you know Halfords? Share your experience - write a review!


Nearby stores


  1. Distance: 9.99 mi
    Unit D, London Road
    SG18 8PS  Biggleswade
  2. Unit B, Rushmere Retail Park, 130-136, Watling Street
    MK1 1BN  Bletchley

  3. Distance: 14.48 mi
    Victoria Retail Park, Whitworth Way, London Road
    NN8 2EF  Wellingborough

  4. Distance: 14.77 mi
    Brand Street
    SG5 1JE  Hitchin

  5. Distance: 14.79 mi
    Unit E, Patriot Drive, Grafton Street
    MK13 8PU  Rooksley