DO NOT USE THIS COMPANY. They will ignore you at all costs (your costs) and leave you helpless and homeless. I've been wrangling with them for 5 months trying to get them to complete a purchase with no chain. They do not answer phone calls or emails and have no consideration for customers. If you do get to talk to one, they will tell you they have other clients to deal with. Moreover, you cannot trust their work, as they haven't got a clue and if you formally complain, the company ignores it. They should not be allowed to take on cases. Avoid them like the plague.
On my way to being homeless thanks to these solicitors. They not answer emails or phone calls. I keep finding mistakes they have made or situations taking several weeks that could have been sorted in 1. I am frustrated and just want out but they already have my £4000!
By far the worst service I have recieved. I have been through other firms for road traffic accident before but have never revieved appalling service as this. They have turned me bitter and angry, i am normally a very laid back person but they made my blood boil. Made me fill out the same application forms more than one time for no apparent reason. I was told to wait 6 weeks before i recieve my compensation cheque,didnt recieve the cheque called them up after 6 weeks, only to hear the person responsible for my case is ill which is ok so i left a message, was told i'd get a call in a few days didnt get any call, call them on several occasions left messages noone got back to me. now after nearly 3 months later i call them to find the person incharge of my case is back in the office who then tries to accuse me off not giving them a call on time, how can they accuse me of not doing something which i am damn sure i did and have my phone bills to prove. it may seem like a childish thing but its a matter of principal you do not accuse someone of anything without knowing the damn facts.