GLOBAL MANAGEMENT TECHNOLOGIES

GLOBAL MANAGEMENT TECHNOLOGIES

Updated 3 months ago

Short profile:

GMT offers accurate, affordable workforce management software for call centers, branch offices and back offices GMT counts twelve of the top twenty North American retail banks as clients, and other leading brands such as Country Home Products, Nielsen Media, Bank of the West, Zions Bancorporation, Ingenico, West Midlands Police, Contact 1-2-1, and Yarra Valley Water, among many others. We pride ourselves on the results we deliver for customers, borne out by an industry-leading customer retention rate of over 95 percent during the past five years.

Detailed description:

GMT Planet workforce management software is designed for financial services organizations, contact centers, and back office operations. It helps puts the right people in the right place at the right time performing the right tasks enabling frontline supervisors to focus on improving the customer experience and reducing operating costs. GMT Planet is the industry’s most accurate, easy-to-use and affordable workforce management solution, and is unique in addressing all the needs of the enterprise, from branch offices to contact centers to back office operations to logistic centers.

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