Freewheel Nottinghams best bicycle shop with bikes from the top brands. Knowledge and experience second to none. All types of cycles repaired too.
We are in the popular Hockley district in Nottingham's vibrant city centre, roughly halfway between the Market Square and the National Ice Arena. The area has plenty of independent, unusual and funky shops, and is definitely not your usual, boring "High Street" location! There's plenty of parking in and around town - Fletchergate car park is conveniently close, and there's local on street parking. We're also a short stroll away from the tram stops by Fletchergate.
I bought a bike from these guys using Bike to work scheme.
Wish I had used another shop, Was not helpful giving info, got different info from different staff members one was saying + £10 on top if bought a sale bike other staff was saying 10% on top of final price if using cycle to work voucher ..... I finally decided on a bike after revewing on net and put £25 deposit down .... When date came to collect it was not there and nobody could give me a date kept waiting and no bike the was telling me the order system they use cannot give me a date and there attitude was like this was not a problem.... In end I canceled order and got deposit back but my work told me I had to use voucher as had been prossced so re ordered and finally got the bike.
So next I go to insure bike and find out the £55 lock they sold me was not good enough to cover me with the cycle to work insurance scheme cover.
There was one lad that worked there that seemed up know what he was doing and gave good customer service.
Would I use again ?! Not a cat in hell chance.10/05/2012 21:30:45freewheel nottingham bikes ridgeback flight
- Brian Irving
Have bought from this shop a few times. Service patchy and after-sales not great.
If you buy from here use your credit card, then if you have problems its easier to get your money back.11/02/2012 20:49:24Freewheel not a great experience.
- SN:I couldn't disagree more with this review. Its a shame people generally do not understand the sales of goods act and the false security in "paying on credit card". Thankfully I read prior reviews and ignored this one.
I do not often leave reviews but felt totally compelled to do so after visiting this shop. I went in thinking I knew what I wanted and was slightly disappointed to be told the bike was out of stock (manufacturers fault not shops).
I was then asked what riding I was interested in and where I rode. From listening and actually knowing the local rides the shop staff were able to recommend me a bike and track one down. It turns out the bike I thought I needed would have been suitable but not the best.
So you really can not beat good knowledge and excellent customer service and the Trek Fuel is the most amazing bike ever!11/10/2010 17:04:43
- Steve Barret
Just had a bike from Freewheel and wanted to say what a pleasure they are to deal with. Good knowledge, excellent service and am now very happy.11/01/2010 13:19:34
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