Choosing your carpet is just the first stage. Underlay and fitting play a big part in the process, and will determine how 'good' your carpet looks on your floor. Underlay can affect the life of your carpet and a badly fitted carpet can ruin even the highest quality flooring.
Which is why we only use professional fitters of the highest standard. All our fitters are reliable, friendly and efficient, the majority of them have worked with us for many years.
Our fitting teams are happy to handle any jobs, large or small, and will uplift your old carpet and move and replace furniture for a small additional charge.
As a family run business our reputation is very important to us, and that means customer service is a top priority, so we ensure, at every stage of your carpet buying process, that you receive the very best customer care.
We offer a free of charge professional measuring and planning service. We take care of all the details, which enables you to make the right decisions when purchasing you new flooring.
As a company we are very conscious of the negative effect fuel emissions have on the environment, so if you would prefer to help us reduce ours by bringing along your own measurements, we have provided a guide to assist you, and of course you are more than welcome to call us to help in any way.
Franks carpets North Shields branch
17 August 2014
Poorly fitted carpet
25 March 2014
Aftersales are awful
08 May 2013
failure to even reply
01 March 2013
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