FM 24

FM 24

Updated more than 6 months ago

Short profile:

Fm24 is a wholly owned subsidiary of the Macro Group. Macro is an independent provider of facilities management services these include, managed services (Outsourcing), consultancy and workplace management. Fm24 is based in the UK but currently provides helpdesk based services to the UK, Eire, the USA and Canada.

Fm24 was established to provide clients an affordable, independent, scalable solution to resolve many service problems that are often beyond their reach. our clients range from large blue chip organisations, international property managers, public sector organisations and charity.

Each has their own specific needs.

Detailed description:

Fm24 is a helpdesk services company specializing in delivering customer care and service support capabilities for the facilities management sector. fm24 provides our clients with tailored solutions which are available round the clock and fully scalable. Our scalability ensures that our services are often a fraction of the cost of traditional in-house solutions. Fm24 can remove the barriers to providing efficient and effective customer focused services without major investment into people, systems and software.

Our call centre is UK based and staffed by dedicated and experienced teams. We have a proven track record in providing helpdesk services to many leading international clients and insist that all of our calls are answered directly by real people. We also have a help desk based in Dubai to cover projects across the entire Middle East & North Africa (MENA) region.

If you have a help desk requirement within this region click MENA. Fm24 is able to offer a range of services geared towards supporting facilities management service delivery. We have found that each of our clients requires a different type of service therefore we never offer a one fits all solution.

Keywords:

commitment accounting, supply chain performance monitoring, planned maintenance, scheduling, customer services support, communication, provision, control, asset management, planned maintenance systems, helpdesk services company, helpdesk, services, customer care, service support, management sector, tailored solutions, Solutions, provide, fault reporting, telephone, email, internet, financial control

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