FISHLOCKS THE FLORISTS
1 out of 5 based on 1 review(s)
- 6, CASTLE STREET
L2 0NA LIVERPOOL, MERSEYSIDE
Phone: 0800 092 9972[1]
Fax: 0151 236 9009
E-mail: Send messagewww.fishlocks.co.uk
1) 0800 - kostenlos, different tariffs are possible in mobile networks
Short profile:
Founded more than 110 years ago to serve the city's commercial quarter, Fishlocks has earned its place as one of the most respected businesses in Merseyside. Yet the family-run business does not take success for granted, continually evolving over more than a century to meet the changing needs of our customers. Phone or internet, traditional or contemporary, Fishlocks staff always aim to provide a fast, friendly and reliable service.
Detailed description:
From its prime location in the heart of Liverpool's commercial district, Fishlocks is ideally located to serve its corporate and individual customers. Stunning window displays entice customers to step into an alluring visual experience with tempting floral scents. Our huge range of flowers provide inspiration, whilst our experienced, award winning staff offer you great advice, top quality service and unrivalled creativity.
Our temperature-controlled basement storage area keeps all our stocks in peak condition, so you can enjoy them at their very best for longer.
By securing and offering the best and latest products and by fostering a culture of ongoing improvement, we continue to build on our reputation for originality and creativity. We retain high stock levels to guarantee you the widest choice. And we continually monitor our standards to ensure your needs are met. Everything is taken into account - from the environmental conditions where the flowers will be received and displayed, to the recipient's personal floral preferences. As a result, we think you'll find our service is unrivalled.
Reviews
wedding flowers - avoid
HepburnI recently hired Fishlocks for all my wedding flowers, mostly based on internet reviews. In the months leading up to the wedding, everything was fine. Communication was good, staff were polite and helpful. I had no reason to think everything would not be perfect on the day. However.... On the wedding day itself, several things went very wrong. The "wand" I had ordered for my 3 yr old flower girl turned out to be a heavy bouquet which she could barely lift. The ribbon bows for pew ends (costing £50) didn't turn up at all at the church. The pedestal flowers were simply dumped at the back of the church and left for the groom and ushers to arrange for themselves. The worst thing of all was that although the florist had assured me that flowers would be delivered to the house, church and venue between 11 and 12 on the day, when we arrived at the reception venue at 3.30pm with all the guests, Fishlocks had not been at all! It was very distressing to see no table centrepieces, no pedestals, no long and low arrangement on the top table - when of course on your wedding day you want everything to be perfect. Panicked phone calls followed, and eventually they brought the flowers, so all of my guests had to watch as they were brought in and arranged. That was Saturday...by the following Tuesday there had been no attempt to contact me to apologise, explain or make reparations. My husband and I went in to the shop, and to be fair the assistant was at that point very apologetic and quickly offered me a refund of all the reception flowers (about 50% of total costs). We accepted this as a fair compensation (we were happy with the bouquets and the quality of the flowers once they arrived) but of course nothing can really compensate you for the disappointment you feel on the day to be met with such a disaster. I think for me the worst thing was the complete lack of an unsolicited apology. I certainly would not recommend them to anyone.
28/10/2010 19:29:31
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