FIRST CLASS TRAINING
- 12, MASEFIELD ROAD
CV37 7JT STRATFORD-UPON-AVON, WARWICKSHIRE
Phone: 01789 551665
E-mail: Send messagewww.firstclass-training.co.uk
Short profile:
First Class - Learning and Development designs and facilitates learning and development to meet individuals’ differing learning styles. First Class is passionate about focusing your people to achieve better results. Together we will explore your needs and how we can support you. This may be through training or development for individuals or groups; for example training workshops, action learning sets, coaching or mentoring.
Detailed description:
First Class support organisations in 6 key areas: Supervisory and Management Development, Personal and Team Development, Customer Service, Employment Law, Health and Safety, Human Resources. We offer on going support for all training as we are keen to encourage transfer of learning to improve performance back in the workplace. First Class often works with organisations to promote a culture in which individuals and teams are focused towards the achievement of business objectives. We help them to understand their roles, enabling them to prioritise their efforts to maximise personal and business performance.
First Class provides solutions. For example, reducing absenteeism and staff turnover, providing the skills for delegates to recruit suitable individuals, generate better team working, improve customer service, increase sales, or to prepare them to adhere to legislation. We work with businesses to analyse particular needs and to agree the best way in which First Class can provide support.
This could be training or consultancy but may be an improvement to systems, action learning sets, one to one coaching or support. We have an established team of reliable, professionally qualified training facilitators, consultants and coaches have worked within a variety of industry sectors.
Keywords:
Training Services, training, recruitment, selection skills, managing discipline, grievances, presentation skills, managing difficult customers, stress course for individuals, managing stress, writing for business, letter writing, time management, project management, interpersonal communication skills, interpersonal skills, assertiveness skills, coaching, mentoring, Team Development, Employment Law, Health and Safety, Human Resources, Management Training