Executive Lets, Plymouth

Address
48 North Hill
Postcode/City:
PL4 8EU Plymouth
County:
Devon
Phone:
01752 255256 Call
Fax:
01752 663087
Website:
E-mail:
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Description

Executive Lets has since become one of Plymouth’s leading letting agents. We oversee and let several hundred properties in the region. We have many years experience in this field and therefore have all necessary processes in place to ensure the seamless management of the property for both landlord and tenant.

Detailed Business Information

Previous Names
11/4/2011 - EXECTIVE LETS SOUTH WEST LTD
SIC Code
68310 - Real estate agencies
Date of Incorporation
01/01/2011
Company Type
Private Limited Company

Reviews

Lee 163
1 Stars

Bad Service

10 January 2014

Rented a property with these guys, initially very good to be honest. However, the problems started when I left the property. One of the carpets had slight wear with walkthrough which was always in the property. On the day of leaving the property, an agent came, we filled out the form, and the wear on the carpet wasn't mentioned. Then the problems started. I received a letter from Lang and Co detailing there was wear and tear on the carpet which was never put on the final form on vacating, and detailed that I would have to pay for a new carpet. The form I signed on vacating the property, which didn't detail any problems, had been altered when taken back to the office. When I asked for a copy of the surrender form, they wouldn't provide one, and when I asked for photos showing the supposed wear and tear, they wouldn't provide this either. In the end the landlord went into the property and detailed there was no damage to the carpet. Could not work out at the time why Executive Lets did this but it was a bit of a fight to get my deposit back, things made up!
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TAK
1 Stars

The Worst Client Care i have ever encountered!

01 December 2011

I would like to express my absolute dissatisfaction with the service I received from Executive lets and hopefully save others time, money and frustration. As a paying customer and a tenant I found the staff that I encountered during my tenancy largely unhelpful, unprofessional and even rude. All the problems that I encountered seemed to fall on deaf ears and assistance that I was promised, never materialized. Emails went unanswered, call backs never happened. I do not understand how a company that relies on client interaction and be so bad at it. I question the management of this company and their choice in staff because no one I encountered during my tenancy seemed to possess any people or professional skills. And with the local economy in decline and the economic climate as it stands, you would think that a client based company be more focused on taking care of clients. I would never, ever, recommend this rental agency to anyone.
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Andy Smythe
1 Stars

Executive Lets, North Hill

03 April 2010

This letting Agent is awful. They employed staff who actually bit holes in legal demand letters to avoid prosecution and had the cheek/stupidity to return them to the originator! Stay clear please.

Comment

by on 01 December 2011

I totally agree.I would also like to express my absolute dissatisfaction with the service I received from Executive lets and hopefully save others time, money and frustration. As a paying customer and a tenant I found the staff that I encountered during my tenancy largely unhelpful, unprofessional and even rude. All the problems that I encountered seemed to fall on deaf ears and assistance that I was promised, never materialized. Emails went unanswered, call backs never happened. I do not understand how a company that relies on client interaction and be so bad at it. I question the management of this company and their choice in staff because no one I encountered during my tenancy seemed to possess any people or professional skills. And with the local economy in decline and the economic climate as it stands, you would think that a client based company be more focused on taking care of clients. I would never, ever, recommend this rental agency to anyone.

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