ENGAGE GROUP

ENGAGE GROUP

Updated more than 6 months ago

Short profile:

We help our clients improve performance by transforming relationships with people inside and outside their organisation.

The benefits we offer are significant: connecting employees to customers in a virtuous ’service-profit’ chain; understanding what drives over-performance; inspiring and motivating customers and stakeholders; creating trust and dialogue; facilitating collaboration and knowledge sharing; bringing people closer to your brand (to name a few).

Detailed description:

We help our clients through research, analysis, strategy and implementation support across a number of specialist domains:

Effective communications:

Communication audits, Brand strategy and engagement, Campaign planning and implementation, Messaging, content and publishing, Digital and social media, Creative design, Production and fulfilment.

Employee engagement:

Qualitative and quantitative research, Engagement surveys, Secondary analytics, Driver analysis, Reward and recognition, Employer branding.

Collaboration and social business:

Consultancy, User-centred design, Social business and social media, Technology and implementation.

Better leaders:

Leadership on-boarding, Action planning and priority analysis, Vision & strategy development, Communications coaching, Organisational development.

Customer insight and engagement:

Research, Customer listening, Service-profit chain mapping, Customer and external stakeholder engagement strategies.

Keywords:

Effective communications, Communication audits, Brand strategy, engagement, Campaign planning, implementation, Messaging, content, publishing, Digital, social media, Creative design, Production, fulfilment, Employee engagement, Secondary analytics, Driver analysis, Reward, recognition, Employer branding

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