Elizabeth Rose womenswear for the discerning woman changing the way you feel about clothes. Elizabeth Rose is an award winning independent womenswear shop with 30 years of retail experience, bringing its customers a wide range of high quality, contemporary clothing, shoes and accessories from around the world.
Our aim is to run our shop professionally, look after our staff, value our customers and provide an excellent service. To achieve this we concentrate on the following: 1. Buying - A great deal of emphasis is placed on buying the right product for the right time. Our strategy has always been clear - to choose clothes that offer our customers key fashion looks, good quality, new fashion (strong) colours, individual styles and value for money. 2. Staff Training - Staff training is essential to support our team.
We have a full training programme for new staff and ongoing training with existing staff on product, new styles and creative merchandising. 3. Visual Merchandising - We have a dedicated merchandiser working with the shop manager and directors making sure that the stock is seen at its best. 4. Customer Service - We always endeavor to provide excellent customer service.
Many customers are encouraged to ring for an appointment to view the new collections and tend to enjoy a one to one relationship with a particular member of staff. Many of our customers drive long distances and spend an entire day with us, so we provide them with coffee on arrival, a light lunch and tea before they depart. 5. Promotions - With a mailing list of over 10, 000 customers we contact our customers regularly. We produce a seasonal catalogue, regularly update our website and email our customers with fashion updates.