DEBT MANAGEMENT SERVICES LTD (DMS)

DEBT MANAGEMENT SERVICES LTD (DMS)

Updated 5 months ago

Short profile:

Debt Management Services Ltd (DMS) is the market leader in the following services:Mortgage arrears and other types of Debtor visits. Tracing absconders. Mortgage shortfall trace & telephone collections. Property inspections & mystery shopping Estate Agents.

Process serving. Other Organisations such as Solicitors, Accountants and Insolvency Practitioners may require a more specific package, tailored to suit their needs. Capital Recoveries, a subsidiary of DMS, has a very successful reputation for assisting Clients in the collection of mortgage shortfalls, tracing of absconders, process serving and mystery shopping of Estate Agents.

Our large nationwide network of fully trained and experienced Field Agents can provide personal contact between Customer and Client within a matter of hours, anywhere in mainland UK and Northern Ireland.

Detailed description:

Debt Management Services Ltd is committed to ensuring that we: Produce high quality workmanship, together with a professional, ethical methodology in all our services and Departments. Invest in the training and development of our staff, thus maximising morale and self worth and achieving an understanding that every Employee or Field Agent is important to DMS and our future. Fully support the FSA Treating Customers Fairly initiative in everything we do. Provide service excellence, ensuring that DMS remains at the top of the arrears management industry. Make all communications clear and concise, welcoming Client and Customer feedback and dealing with any issues fairly and promptly.

Build and improve on existing relationships we have with our Clients and remembering that without them, there is no business. Centrally located in our modern offices in Newbury, Berkshire, we are a people focused business, dedicated to providing the quality, efficiency and professionalism demanded by our Clients. DMS has an excellent reputation and is extremely adaptable. We ensure that all work undertaken is of the finest quality in both reporting and results and we always seek to maintain the highest standards of excellence and to comply fully with current governing legislation.

-------------------------------------------------------------------------------- Since its inception, DMS has expanded its range of services to provide a comprehensive support to Clients within the financial sector. Our Client list is substantial, with over 85% of the mortgage industry utilising our services and in total over 300 clients support DMS and our subsidiary Company Capital Recoveries. We are adaptable and understand the need for flexibility in this ever-changing world, particularly where the financial situation within the UK can fluctuate and offer up different challenges to both our Clients and their Customers.

Keywords:

Mortgage, Property inspections, mystery shopping, Estate Agents, Debt Management, Process Serving, Lenders, Solicitors, Information Security Policy

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