COTSWOLD LOCK & SAFE SERVICES

• Very poor service

  1 out of 5

  tony holmes

  I desperately need a spare key for my tenant in Cheltenham, Cotswold Lock and Safe Services are the only firm who can make this key.

  I've called every week for 3 weeks and been told "I'll have it in the post for you", I'll do it this weekend", "I've got your number, I'll call straight back"... then nothing but an answer phone

  Really poor service, rubbish communications and total lack of customer concern

  I'm considering pushing to change the lock, its a building with several flats so might take time but this service is totally unacceptable.

  05/04/2011 10:48:00

  Tags: locksmith cheltenham cotswold

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