Computer Orbit, Gateshead

400-408 Old Durham Rd
NE9 5DQ Gateshead
Tyne and Wear
0191 420 7700
0191 420 7711
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Detailed Business Information

Official Name
Company Number
Previous Names
SIC Code
47410 - Retail sale of computers, peripheral units and software in specialised stores
Date of Incorporation
Company Type
Private Limited Company


Fred West
1 Stars

Terrible Service

, 25 March 2010

I bought a motherboard from these people in January and it lasted a month. It blew up and they say its a power surge. I live in a caravan and i get my power from solar powered charger so how can be. they were rude, aggressive and would not help. at one point they said to go away or they would bugger me with a stick?. Czarjunkie.

1 Stars

Poor customer service & returns

, 25 March 2010

Tried to return a defective 250Gb hard drive well within warranty period (5 months and 15 days), they didn't have any in stock which is fair enough, but the manager then claimed the item had lost value during the time I had it (!!!) They have offered to replace the item with a bigger capacity 500GB drive if I agreed to pay an extra �£26.. the thing is I already paid �£38.99 for the 250Gb drive, so the total cost to me would be �£64.99.. they sell the 500gb hard drive for �£56.97 so they are blately tying to make proffit from my misfortune, and in my opinion that's not right. Shame on you Computer Orbit, my opinion nose dived because of the rubbish your "manager" spouted, I have sales records, service order and each and every telephone call was recorded (all calls on my phone are recorded automatically) - there is no denying it (I can sharp collate these all together in a youtube video if need be) If you only did the right thing, offered me the replacement for the TRUE difference (�£17.98) I would have accepted and you wouldn't be faced with bad publicity.. but the "manager" for me turned this into a matter of principal, firstly for trying to worm out of his.your responsibility and secondly for trying to proffit from my misfortune.

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