We have a tradition of service stretching back over 370 years. We are proud of our history, which shows the amazing impact of our business on the lives of people in Britain and around the world. We have a great public service pedigree, with centuries of innovation and industry making our business what it is today.
In March 2004, Royal Mail Group developed an independent charitable trust to manage the heritage of all our brands (Royal Mail, Post Office and Parcelforce Worldwide). The British Postal Museum & Archive (BPMA) is now working to increase public access to our nation’s postal history.
Post Office Ltd is a wholly owned subsidiary of Royal Mail Group Ltd and operates under the Post Office brand. Managing a nationwide network of over 11, 500 Post Office branches, we are the largest Post Office network in Europe and the largest retail branch network in the UK handling more cash than any other business.
Post Office branches provide products and services that offer value for money and are valuable to customers' lives. Our reach means that over 90% of people live within a mile of a Post Office branch and often visit us more than once a week - that’s over 19 million customer visits.
Around 373 Post Office branches are directly managed by Post Office Ltd. The remaining branches are managed on an agency basis either by subpostmasters/mistresses or partners. Some of our franchise partners include Tesco and WHSmith.
Through our network, we sell around 170 products and services. Of the 2.7 billion transactions we carry out each year, the majority are for banking, leisure and postal services. Every year more than 500 million household bills are paid over our counters, over a million travel insurance policies are sold, and we are now the biggest provider of foreign currency in Britain.
Post Office Ltd is one of the three arms that make up the Royal Mail Group, along with Royal Mail and Parcelforce Worldwide. Post Office Ltd`s Managing Director sits on the Royal Mail Holdings plc Board.